Remote QA Associate - Mortgage & Data Governance

Perpetual Limited; Sydney; Remote; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Remote work

Wellbeing allowance

Study support

Job summary

Perpetual Limited is seeking a Quality Assurance Associate to support quality reviews, compliance enquiries and data governance within the Document Custody team. You will help strengthen operational controls and assist with data and vendor governance, with opportunities to improve processes and service delivery across Australia.

Join Perpetual Corporate Trust, a specialist fiduciary and custody business within the Perpetual Group, operating nationally with a focus on risk, compliance and data

Qualifications

• Experience with quality reviews and assurance activities in a regulated environment.
• Experience in operational processing and client service, preferably mortgage or security documents.
• A sound understanding of mortgage documentation and related controls.
• Mortgage due diligence or mortgage loan quality control experience is highly regarded.

Responsibilities

• Complete monthly quality reviews of incoming security documents processed for clients.
• Review work by new team members undertaking verification and data entry training.
• Coordinate security document packets required for client securitisation audits.
• Respond to investigations, complaints and legal notices, including client follow-up.
• Maintain policies, procedures, risk controls and assigned control testing.
• Complete data reconciliations and maintain accurate records within Content Manager.
• Support vendor governance and identify trends, issues and improvement opportunities.

Skills

Quality assurance

Regulated environment

Client service

Attention to detail

Data governance

Problem solving

Confidential handling

Relationship management

Tools

Content Manager

Job description

Perpetual Limited is seeking a Quality Assurance Associate to support quality reviews, compliance enquiries and data governance within the Document Custody team. You will help strengthen operational controls and assist with data and vendor governance, with opportunities to improve processes and service delivery across Australia.

Join Perpetual Corporate Trust, a specialist fiduciary and custody business within the Perpetual Group, operating nationally with a focus on risk, compliance and data