Remote IT Systems Administrator — Legal Tech & Security

Barry Nilsson

Sydney

On-site

AUD 100,000 - 140,000

Full time

6 days ago

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Benefits offered by this job

Employer of Choice reputation

Mentorship & development

Annual performance bonus

Working from home options

Leave options (purchase/volunteer)

Health & Wellbeing program BNWell

Parental leave 26 weeks

Job summary

Barry Nilsson is seeking a Systems Administrator to provide day-to-day support across the firm's Microsoft 365 environment, endpoints and network services. The Systems Administrator will resolve escalated incidents, complete routine administration, support upgrades and system changes, and help maintain a secure and reliable technology environment.

You will work with the national IT team, support Aderant and iManage, manage user lifecycles, patching, vulnerability management, and network

Qualifications

Minimum 5 years as a Systems Administrator or senior IT support, preferably in legal or professional services.
Strong admin experience across Microsoft 365; Entra ID, Exchange Online and Intune/MDM, Purview.
Knowledge of Windows endpoints, permissions, software deployment and device compliance.
Working knowledge of TCP/IP, DNS, DHCP, Wi‑Fi and VPN technologies.
Excellent communication, documentation and customer service skills.
Understanding of cyber security, confidentiality and compliance controls.
Exposure to major security vendors and legal software platforms (Aderant, iManage).
Relevant Microsoft, ITIL, Cisco/Meraki or security certifications desirable.

Responsibilities

Administering and troubleshooting Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, OneDrive and Intune.
Provide escalated 2nd level support for Aderant, iManage Work, and other legal/business apps; liaise with vendors for 3rd level support.
Manage routine user lifecycle tasks, licences, groups, permissions, shared mailboxes and MFA.
Administer vulnerability management and patching across servers, endpoints and cloud services; apply security hardening.
Troubleshoot Cisco Meraki networks, Wi-Fi, VPN, DNS, DHCP, and remote-access issues.
Support Mimecast, KnowBe4, Exclaimer, Keeper, Cloudflare and related platforms.
Investigate Office and legal app integrations (Outlook, Word, iManage, PDFs).
Work with SOC/ROC; monitor alerts; maintain technical docs; liaise with vendors to resolve issues.
Support information security/compliance obligations including ISO 27001 controls, access reviews and audits.
Collaborate with the national IT team to support day-to-day operations.