Remote Global Implementation Lead & CoE Architect

Gridsight; Sydney; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Meaningful ESOP

WFH allowance

Health and wellness allowance

Bi-annual in person working weeks

Lunch provided in office

Job summary

Gridsight is seeking a senior leader to own global implementation, directing the team turning customer grid data into Gridsight's modeling schema. You’ll sustain live implementations, shape the Centre of Excellence and empower regional teams to deliver end-to-end value.

This role includes automation, templates and reusable tooling to scale delivery. You’ll partner with Product and Engineering, report to the VP Operations, and operate across Sydney, Melbourne, Brisbane and beyond in a fully

Qualifications

• Experience leading global implementation functions and teams.
• Ability to define and scale an implementation Centre of Excellence.
• Proven capability to enable regional end-to-end delivery.
• Track record in automating repeatable work and building scalable assets.

Responsibilities

• Lead the global implementation function and regional implementation teams, raising the bar for delivery quality, predictability and customer time to value.
• Build the Implementation Centre of Excellence and define the systems, standards and interfaces that allow delivery to scale globally.
• Build the capability and guardrails for regional teams to own end-to-end implementation delivery.
• Automate repeatable work, remove process friction and turn implementation knowledge into scalable systems, tools and reusable assets.
• This is a player-coach role. On any given week, you may unblock a live implementation, review a technical design, redesign a handover, prototype an automation, coach an implementation engineer, assess regional readiness and work with Product and Engineering to remove a recurring deployment constraint.
• Lead the team and operating model: set direction, define capacity and ensure regional delivery confidence and consistency.

Job description

Gridsight is seeking a senior leader to own global implementation, directing the team turning customer grid data into Gridsight's modeling schema. You’ll sustain live implementations, shape the Centre of Excellence and empower regional teams to deliver end-to-end value.

This role includes automation, templates and reusable tooling to scale delivery. You’ll partner with Product and Engineering, report to the VP Operations, and operate across Sydney, Melbourne, Brisbane and beyond in a fully