Remote-First Service Delivery Coordinator — Part-Time (Brisbane)

Work It Property; Brisbane; Hybrid; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Part-time role

Flexible work from home

Office access (Mitchelton)

Supportive small team

Ownership and impact

Job summary

Work It Property Services & Solutions in Brisbane is seeking an experienced, organised Service Delivery Coordinator to manage day-to-day operations, from scheduling to completion, liaising with subcontractors and clients, and ensuring service quality across multiple sites.

The role combines coordination, client communication and on-site checks, with flexible, part-time work (approximately 20–25 hours per week) and a mix of remote and site visits across Brisbane.

Qualifications

• Experience in property services, facilities management or a similar service-based industry.
• Strong organisational, communication and relationship-management skills.
• Confident dealing with clients, subcontractors and service issues.
• Good computer skills and ability to use digital job management systems.
• Initiative, attention to detail and commitment to quality service.

Responsibilities

• Coordinate recurring services and one-off maintenance jobs from scheduling to completion.
• Liaise with subcontractors, monitor service delivery and follow up outstanding work.
• Respond to client enquiries, investigate complaints and coordinate solutions.
• Conduct regular site inspections across Brisbane to monitor service quality.
• Manage rectifications and follow through to satisfactory resolution.
• Maintain accurate job records and work with administration team.
• Identify opportunities to improve service delivery and operational efficiency.

Skills

Communication skills

Organisation skills

Relationship management

Problem-solving

Independent work

Tools

Job management software

MS Office

Job description

Work It Property Services & Solutions in Brisbane is seeking an experienced, organised Service Delivery Coordinator to manage day-to-day operations, from scheduling to completion, liaising with subcontractors and clients, and ensuring service quality across multiple sites.

The role combines coordination, client communication and on-site checks, with flexible, part-time work (approximately 20–25 hours per week) and a mix of remote and site visits across Brisbane.