Remote Financial Counsellor for Financial Wellbeing

Family and Disability Services; Brisbane; Hybrid; AUD 61,000 - 86,000; Full time

Benefits offered by this job

Flexible work arrangements

NFP Salary Packaging

12 weeks paid parental leave & 2 weeks

Job summary

UnitingCare Queensland is seeking a Financial Counsellor within the Financial Resilience and Wellbeing Service. You will provide confidential, telephone-based financial counselling to individuals and families in financial hardship, guiding them toward practical outcomes and improved wellbeing.

You will assess financial situations, inform on government support, assist with creditor negotiations, and advocate for clients while building connections with health and community services to ensure

Qualifications

• Diploma in Financial Counselling is essential.
• Experience collaborating with health, mental health and community support services is valued.
• Membership with Financial Counselling Queensland (FCQ) is desirable.

Responsibilities

• Assess financial situations and advise on government assistance and creditor arrangements.
• Help clients access community resources and understand their rights and responsibilities.
• Advocate on behalf of clients to promote independence and self-sufficiency.
• Engage with community services to improve access for hard-to-reach individuals.
• Contribute to community education on financial wellbeing.

Skills

Empathy

Non-judgmental

Communication

Advocacy

Networking

Education

Diploma in Financial Counselling

Job description

UnitingCare Queensland is seeking a Financial Counsellor within the Financial Resilience and Wellbeing Service. You will provide confidential, telephone-based financial counselling to individuals and families in financial hardship, guiding them toward practical outcomes and improved wellbeing.

You will assess financial situations, inform on government support, assist with creditor negotiations, and advocate for clients while building connections with health and community services to ensure