Financial Counsellor — Flexible & Impactful

UnitingCare Community; Brisbane; Hybrid; AUD 61,000 - 86,000; Full time

Benefits offered by this job

Flexible work arrangements

NFP Salary Packaging

Recognition & rewards platform

Parental leave (12 weeks) & partner, 2

Diversity & inclusive leave

Career development opportunities

Positive and inclusive team

Job summary

UnitingCare Community is seeking a Financial Counsellor to join the Financial Resilience and Wellbeing Service. The role focuses on telephone-based support for individuals facing financial hardship, delivering confidential counselling and practical outcomes to improve wellbeing.

The successful candidate will assess financial situations, advise on government assistance, and negotiate with creditors while connecting clients with community resources.

Qualifications

• Diploma in Financial Counselling is essential.
• Eligibility for FCQ membership is required or highly regarded.
• Working with Children Check (Blue Card) is required for this role.

Responsibilities

• Assess the financial situation of individuals and families, providing information on government assistance and creditor options.
• Negotiate repayments with creditors and help clients access community resources as needed.
• Empower clients to manage their finances and understand their rights and responsibilities.

Skills

Empathy

Negotiation

Communication

Education

Diploma in Financial Counselling

Job description

UnitingCare Community is seeking a Financial Counsellor to join the Financial Resilience and Wellbeing Service. The role focuses on telephone-based support for individuals facing financial hardship, delivering confidential counselling and practical outcomes to improve wellbeing.

The successful candidate will assess financial situations, advise on government assistance, and negotiate with creditors while connecting clients with community resources.