Flexible Financial Counsellor - Resilience & Wellbeing

UnitingCare Children, Young People and Families; Brisbane; Hybrid; AUD 61,000 - 86,000; Full time

Benefits offered by this job

Flexibility to work across Queensland

NFP Salary Packaging

Parental leave (12 weeks)

Job summary

UnitingCare Queensland is seeking a Financial Counsellor to join the Financial Resilience and Wellbeing Service. Work is flexible across Queensland offices, with a focus on helping individuals achieve practical financial outcomes through confidential, telephone-based support.

The role provides professional financial counselling and support for those in financial hardship, with an emphasis on rights, budgeting, and access to resources. A Diploma in Financial Counselling is essential.

Qualifications

• Diploma in Financial Counselling is essential.
• Demonstrate empathy, professionalism, and a non-judgmental approach in all interactions.
• Experience in building collaborative networks with health, mental health, and community support providers is highly regarded.
• Eligibility for FCQ membership is preferred.
• Working with Children Check (Blue Card) is required.

Responsibilities

• Assess the financial situation of individuals and families, provide information on government assistance, negotiate repayments with creditors, and access community resources as required.
• Empower clients to manage their financial situations and rights/responsibilities with creditors.
• Advocate on behalf of clients to encourage independence and self-sufficiency.
• Engage proactively with community services to ensure inclusive access.
• Contribute to community education initiatives that raise awareness of financial wellbeing.

Skills

Empathy

Professionalism

Non-judgmental approach

Education

Diploma in Financial Counselling

Job description

UnitingCare Queensland is seeking a Financial Counsellor to join the Financial Resilience and Wellbeing Service. Work is flexible across Queensland offices, with a focus on helping individuals achieve practical financial outcomes through confidential, telephone-based support.

The role provides professional financial counselling and support for those in financial hardship, with an emphasis on rights, budgeting, and access to resources. A Diploma in Financial Counselling is essential.