Remote Enterprise AI Solutions Engineer

Eleven Labs; Australia; Remote; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Annual discretionary stipend

Annual company offsite

Co-working stipend

Job summary

ElevenLabs is seeking a Solutions Engineer to join a fast-paced, remote team in Oceania. You will unlock the full potential of our voice AI platform for a growing customer base, scaling technical solutions directly and through internal process improvements.

You’ll collaborate with Account Executives, work with customer technical contacts, and craft demonstrations that clearly convey our product value. The role emphasizes self-service tools, documentation, and opportunities to productize

Qualifications

• Proficiency in Python and software development concepts.
• Excellent communication skills with the ability to adapt messaging to different audiences.
• Strong empathy for customers, sales and product teams.
• Experience working with customers on technical problems and scaling solutions.

Responsibilities

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from customers to provide bespoke support and architect solutions.
• Craft compelling technical demonstrations that communicate product value.
• Create technical enablement resources to improve sales team effectiveness.
• Build self-service tools and documentation to empower customers.
• Identify opportunities to productize common integration patterns with product teams.

Skills

Python

Excellent communication

Customer-focused

Technical collaboration

Tools

AI platforms

Job description

ElevenLabs is seeking a Solutions Engineer to join a fast-paced, remote team in Oceania. You will unlock the full potential of our voice AI platform for a growing customer base, scaling technical solutions directly and through internal process improvements.

You’ll collaborate with Account Executives, work with customer technical contacts, and craft demonstrations that clearly convey our product value. The role emphasizes self-service tools, documentation, and opportunities to productize