Enterprise AI Solutions Engineer

Elevenlabs; Wollongong City Council; Sur place; AUD 120 000 - 160 000; Plein temps

Résumé du poste

ElevenLabs is seeking a Solutions Engineer in Sydney to unlock the full potential of our voice AI platform for enterprise customers. You will collaborate with Account Executives to architect bespoke solutions and craft compelling demos that showcase our value.

You will build self‑service tools, documentation, and enablement resources to accelerate customer success and scale integrations across teams. Strong Python, communication, and customer‑facing skills are essential.

Qualifications

• Strong interest in AI, technology and ElevenLabs products.
• Experience working directly with customers on technical problems.
• Ability to identify patterns that can be standardised and scaled.
• Excellent communication skills and ability to adapt messages to audiences.
• Proficient in Python, with understanding of software development and integration patterns.

Responsabilités

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from customers to provide bespoke support and architect solutions.
• Craft compelling technical demonstrations that clearly communicate our product's value proposition.
• Create technical enablement resources that amplify the sales team's effectiveness and technical fluency.
• Build self-service tools and documentation that empower customers to implement solutions independently.
• Identify opportunities to productise common integration patterns or features and work with product teams.

Connaissances

Python proficiency

Technical problem solving

Customer collaboration

Communication

Pattern identification

Description du poste

ElevenLabs is seeking a Solutions Engineer in Sydney to unlock the full potential of our voice AI platform for enterprise customers. You will collaborate with Account Executives to architect bespoke solutions and craft compelling demos that showcase our value.

You will build self‑service tools, documentation, and enablement resources to accelerate customer success and scale integrations across teams. Strong Python, communication, and customer‑facing skills are essential.