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Philips Remote Service Engineer role based in North Ryde involves delivering advanced technical service support for Digital Xray (DXR) devices. You will manage inbound customer calls, remotely access systems, and provide initial remote diagnosis.
You will also create cases and verify contract entitlements while collaborating with cross-functional teams to ensure a high-quality customer experience. The position focuses on delivering expert service with a customer-first mindset, working from the
Philips Remote Service Engineer role based in North Ryde involves delivering advanced technical service support for Digital Xray (DXR) devices. You will manage inbound customer calls, remotely access systems, and provide initial remote diagnosis.
You will also create cases and verify contract entitlements while collaborating with cross-functional teams to ensure a high-quality customer experience. The position focuses on delivering expert service with a customer-first mindset, working from the