Department Manager – Customer Experience & Team Leadership

Woolworths Group; Beerwah; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Paid parental leave

Grace Papers resources

Sonder App access

Job summary

Woolworths Group in Queensland is seeking a motivated Department Manager to lead a busy department, coach your team and deliver a consistently strong shopping experience for customers.

Supported by our Store Leadership Pathway, you will develop leadership skills, manage end-to-end operations, ensure safety and compliance, and work closely with the store leadership team to create a great place to work.

Qualifications

• Demonstrated leadership and people-management skills.
• Strong customer service focus and communication abilities.
• Experience in rostering and team scheduling.
• Understanding of retail store operations and store standards.

Responsibilities

• Lead end-to-end department operations and drive performance.
• Coach and develop team members to deliver great customer experiences.
• Collaborate with store leadership to align on goals and priorities.
• Ensure safety and compliance in all store activities.

Skills

People leadership

Customer service excellence

Roster planning

Store operations

Collaboration

Safety compliance

Job description

Woolworths Group in Queensland is seeking a motivated Department Manager to lead a busy department, coach your team and deliver a consistently strong shopping experience for customers.

Supported by our Store Leadership Pathway, you will develop leadership skills, manage end-to-end operations, ensure safety and compliance, and work closely with the store leadership team to create a great place to work.