Remote Booking Services Coordinator

Securitas; Sydney; Remote; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training available

Ongoing support

Professional development

Customer-focused role

Job summary

Securitas is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. This role supports clients from Sydney, Australia, and offers remote work opportunities.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately to provide smooth booking experiences.

Qualifications

• Excellent communication and organizational skills.
• Attention to detail and a customer-focused approach.
• Ability to research information online and use booking systems.
• Basic computer proficiency and reliability.

Responsibilities

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up with customers regarding outstanding information.
• Provide professional support throughout the booking process.

Skills

Communication skills

Organization

Attention to detail

Customer focus

Online research

Basic computer skills

Booking systems

Time management

Self-motivated

Experience in bookings

Job description

Securitas is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. This role supports clients from Sydney, Australia, and offers remote work opportunities.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately to provide smooth booking experiences.