Remote Azure Cloud Operations Analyst: Transitions & Risk

ManpowerGroup; Redmond; Remote; AUD 94,000 - 98,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Plan

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

401(k) Plus Match

Weekly Pay

Job summary

ManpowerGroup is seeking an Azure Cloud Operations Analyst to join our internal support operations team. The role focuses on managing Azure transitions, monitoring support tickets, and coordinating with stakeholders to prevent executive escalations.

Strong communication, attention to detail, and the ability to organize complex operational work across technical and non-technical teams are essential. Remote work is supported for this 18-month contract.

Qualifications

• Microsoft Commerce Platform experience is required; candidates without Microsoft Commerce Platform experience will not be eligible.
• Intermediate knowledge of Azure tenants, Azure subscriptions, Microsoft commerce, purchasing and billing models, and billing support.
• Understanding of Azure purchasing channels and agreements, including CSP, EA, and MCA-E.
• Ability to communicate complex technical and commerce concepts clearly to both technical and non-technical stakeholders.
• Experience maintaining detailed operational records and tracking work through Azure DevOps or similar systems, with strong organizational and problem-solving skills.

Responsibilities

• Coordinate and manage Azure transition activities, including out-of-policy exception requests, by developing detailed plans and driving technical work through completion.
• Support complex Azure transitions across multiple purchasing and billing models, including CSP, EA, and MCA-E.
• Validate customer and partner subscription, tenant, billing, and required documentation using internal Microsoft commerce and production systems to determine transition eligibility and fulfillment of requirements.
• Translate complex Azure subscription, tenant, billing entitlement, and transition requirements into clear, actionable guidance for account teams, partners, and customers.
• Maintain detailed records and reporting in Azure DevOps (or similar work-management systems), including approvals, customer documentation, engineering actions, request status, and workload tracking.

Skills

Microsoft Commerce Platform

Azure tenants

Azure subscriptions

Purchasing models

Billing support

Communication skills

Azure DevOps

Tools

Azure DevOps

Job description

ManpowerGroup is seeking an Azure Cloud Operations Analyst to join our internal support operations team. The role focuses on managing Azure transitions, monitoring support tickets, and coordinating with stakeholders to prevent executive escalations.

Strong communication, attention to detail, and the ability to organize complex operational work across technical and non-technical teams are essential. Remote work is supported for this 18-month contract.