Remote Adventure Travel Planner — Turn Trips into Bookings

Elite Escapes; Alice Springs; A distancia; AUD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work

Onboarding and training

Growth opportunities

Descripción de la vacante

Elite Escapes is hiring a Remote Adventure Travel Planner (Sales-Focused) to transform client inquiries into booked itineraries. You will pair destination expertise with a consultative sales approach, designing custom trips for solo travelers, groups, weddings, or family getaways from initial inquiry to confirmed reservation.

You’ll engage clients via email, chat, and phone, delivering personalized service and resolving issues to ensure memorable journeys.

Formación

• Travel industry savvy (preferred, not required)
• Stellar written and verbal communication skills
• Comfort with technology and AI tools (we'll train you)
• Passion for travel, adventure and curiosity about the world

Responsabilidades

• Connect with clients to understand their travel needs, preferences, and budgets
• Book seamless journeys via email, chat, and phone — transforming inquiries into confirmed trips with enthusiasm and accuracy
• Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming
• Spot trends in client feedback to refine services and personalize support for future bookings
• Optimize response times, minimizing delays and boosting client satisfaction scores
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip
• Deliver high-touch service with empathy, expertise, and a genuine smile

Conocimientos

Communication

Tech-savvy

Travel enthusiasm

Sales orientation

Herramientas

AI tools

Descripción del empleo

Elite Escapes is hiring a Remote Adventure Travel Planner (Sales-Focused) to transform client inquiries into booked itineraries. You will pair destination expertise with a consultative sales approach, designing custom trips for solo travelers, groups, weddings, or family getaways from initial inquiry to confirmed reservation.

You’ll engage clients via email, chat, and phone, delivering personalized service and resolving issues to ensure memorable journeys.