Adventure Travel Planner

Elite Escapes; Alice Springs; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Fully remote work

Onboarding and training

Growth opportunities

Job summary

Elite Escapes is hiring a Remote Adventure Travel Planner (Sales-Focused) to transform client inquiries into booked itineraries. You will pair destination expertise with a consultative sales approach, designing custom trips for solo travelers, groups, weddings, or family getaways from initial inquiry to confirmed reservation.

You’ll engage clients via email, chat, and phone, delivering personalized service and resolving issues to ensure memorable journeys.

Qualifications

• Travel industry savvy (preferred, not required)
• Stellar written and verbal communication skills
• Comfort with technology and AI tools (we'll train you)
• Passion for travel, adventure and curiosity about the world

Responsibilities

• Connect with clients to understand their travel needs, preferences, and budgets
• Book seamless journeys via email, chat, and phone — transforming inquiries into confirmed trips with enthusiasm and accuracy
• Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming
• Spot trends in client feedback to refine services and personalize support for future bookings
• Optimize response times, minimizing delays and boosting client satisfaction scores
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip
• Deliver high-touch service with empathy, expertise, and a genuine smile

Skills

Communication

Tech-savvy

Travel enthusiasm

Sales orientation

Tools

AI tools

Job description

Join Elite Escapes and turn your passion for travel into your next career.

As a Remote Adeventure Travel Planner (Sales-Focused), you'll turn travel dreams into booked itineraries by pairing destination expertise with a consultative, client-first sales approach. You'll design custom trips while guiding clients from their first what if? to a confirmed reservation — whether it's a solo escape, a group getaway, a destination wedding, or a family travel experience.

What You'll Do

• Connect with clients to understand their travel needs, preferences, and budgets
• Book seamless journeys via email, chat, and phone — transforming inquiries into confirmed trips with enthusiasm and accuracy
• Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming
• Spot trends in client feedback to refine services and personalize support for future bookings
• Optimize response times, minimizing delays and boosting client satisfaction scores
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip
• Deliver high-touch service with empathy, expertise, and a genuine smile

Nice to Have

• Travel industry savvy (preferred, not required — zero experience also welcome)
• Stellar written and verbal communication skills
• Comfort with technology and AI tools (we'll train you on the rest)
• Passion for travel, adventure, and curiosity about the world

What You Get

• Fully remote work
• Comprehensive onboarding and training
• Great team atmosphere with collaborative, supportive colleagues
• Growth potential with clear paths to leadership and higher earnings

Who We Are

We curate journeys that turn travel dreams into reality. We believe travel and adventure should create transformative, lifelong memories — that's why we partner with advisors who share that passion.

Adventure Travel Planner • Alice Springs, Northern Territory, Australia