Relocation Coordinator - 4-Month Contract

Grace Worldwide; Sydney; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Novated lease

EAP

Discounts

Career development

Mentoring

Learning & development

Rewards & recognition

Job summary

Grace Worldwide is seeking a Relocation Coordinator for a four-month maternity leave contract in MoveDynamics. Based at Gregory Hills head office, you will support relocating employees across Australia, delivering exceptional service and coordinating services through our national provider network.

You'll be the main contact for employees, build relationships, and continuously look for process improvements to enhance the customer experience while partnering with stakeholders to ensure smooth

Qualifications

• You're organised, proactive and love helping people.
• Excellent communication and customer-service skills.
• Good organisational skills and attention to detail.
• Microsoft Office proficiency and ability to learn new systems.
• Professional, friendly telephone manner.
• Strong geographical knowledge and problem-solving abilities.
• Calm, flexible, solutions-focused mindset.

Responsibilities

• Be the trusted point of contact for employees throughout relocation.
• Coordinate relocation services with national provider network.
• Answer questions and guide employees and families.
• Solve problems and ensure seamless service delivery.
• Build relationships with government, corporate stakeholders.
• Look for ways to improve processes and customer experience.
• Deliver MoveDynamics level of service.

Skills

Communication skills

Customer service

Organisational skills

Attention to detail

Telephone manner

Geographical knowledge

Problem solving

Tools

Microsoft Office

Job description

Grace Worldwide is seeking a Relocation Coordinator for a four-month maternity leave contract in MoveDynamics. Based at Gregory Hills head office, you will support relocating employees across Australia, delivering exceptional service and coordinating services through our national provider network.

You'll be the main contact for employees, build relationships, and continuously look for process improvements to enhance the customer experience while partnering with stakeholders to ensure smooth