Relationship Banker & Lending Specialist

Bendigo Bank; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Health and wellbeing support and gym/–

Private health insurance options

BEN U corporate university access

Job summary

Bendigo Bank in Blackburn South is hiring a Personal Banker to deliver an exceptional customer experience by guiding customers through everyday banking needs from enquiries to lending and digital platforms.

You will help customers understand online tools, propose personal loans and cards, and build lasting relationships. We value curiosity, teamwork, and a willingness to learn as we support communities.

Qualifications

• Proven ability to achieve sales results through solutions that truly meet customer’s needs.
• Confidence to communicate with new and existing customers face to face and over the phone.
• Ability to quickly build relationships and rapport with customers and colleagues.
• Eagerness to understand and share what makes our bank different.
• Drive for collaboration - mateship is crucial for us to work together and achieve our goals.
• Experience in consumer lending - a plus but certainly not essential.

Responsibilities

• Meet customers end-to-end banking needs and deliver exceptional service.
• Assist customers with inquiries, educate on online platforms, and recommend banking products.
• Support customers through personalised lending solutions and product options.
• Contribute to a friendly, community-focused banking experience.

Skills

Sales experience

Customer service

Communication skills

Lending knowledge

Relationship building

Team collaboration

Job description

Bendigo Bank in Blackburn South is hiring a Personal Banker to deliver an exceptional customer experience by guiding customers through everyday banking needs from enquiries to lending and digital platforms.

You will help customers understand online tools, propose personal loans and cards, and build lasting relationships. We value curiosity, teamwork, and a willingness to learn as we support communities.