Part-Time Personal Banker — Lending & Digital Guidance

Bendigobank; Williamstown; On-site; AUD 42,000 - 52,000; Part time

Benefits offered by this job

Health and wellbeing support

Discounted gym memberships

Private health insurance options

Employee Assistance Program (EAP)

BEN U corporate university

Job summary

Bendigo Bank is hiring a Personal Banker in Williamstown, Australia. This permanent, part-time role focuses on delivering an exceptional customer experience, assisting with inquiries, educating customers about digital banking tools, and recommending suitable products and services.

The role emphasizes building relationships, providing lending guidance, and supporting community-minded outcomes. You’ll work a 30-hour per fortnight roster with Tuesday and Wednesday shifts, joining a team that values

Qualifications

• Proven ability to achieve sales results through solutions that truly meet customer’s needs.
• Confidence to communicate with new and existing customers face to face and over the phone.
• Ability to quickly build relationships and rapport with customers and colleagues.
• Eagerness to understand and share what makes our bank different.
• Drive for collaboration - mateship is crucial for us to work together and achieve our goals.
• Experience in consumer lending - a plus but certainly not essential.

Responsibilities

• Deliver exceptional customer experiences by meeting customers end-to-end banking needs.
• Assist customers with inquiries, educate them on online platforms, and recommend products and services.
• Guide customers through personalised lending solutions to help achieve their goals.
• Keep up with change and support customers with digital literacy as we innovate our offerings.

Skills

Customer service

Sales orientation

Communication

Relationship building

Digital literacy

Consumer lending knowledge

Job description

Bendigo Bank is hiring a Personal Banker in Williamstown, Australia. This permanent, part-time role focuses on delivering an exceptional customer experience, assisting with inquiries, educating customers about digital banking tools, and recommending suitable products and services.

The role emphasizes building relationships, providing lending guidance, and supporting community-minded outcomes. You’ll work a 30-hour per fortnight roster with Tuesday and Wednesday shifts, joining a team that values