Personal Banker: Customer Solutions & Community Impact

Bendigo Bank; Maffra; In loco; AUD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and wellbeing support

Discounted gym memberships

Private health insurance options

Employee Assistance Program (EAP)

BEN U corporate university

Descrizione del lavoro

Bendigo Bank in Maffra is seeking a Personal Banker (Customer Relationship Officer) to deliver an exceptional banking experience by meeting customers' end-to-end needs. You will advise on online platforms, explain products, and help families reach their financial goals with tailored lending options.

In this permanent, full-time role you’ll educate customers about digital banking, build relationships, and contribute to community initiatives as part of our local team.

Competenze

• Deliver exceptional customer service and solutions.
• Communicate clearly with customers face-to-face and over the phone.
• Build rapport quickly with customers and colleagues.
• Understand and explain Bendigo Bank’s digital banking tools.

Mansioni

• Delivering exceptional customer service across banking needs.
• Educating customers about online platforms and digital channels.
• Recommending products and services that fit customer goals.
• Guiding customers through personalised lending options.

Conoscenze

Customer service

Communication

Relationship building

Digital banking

Strumenti

Online banking platforms

Descrizione del lavoro

Bendigo Bank in Maffra is seeking a Personal Banker (Customer Relationship Officer) to deliver an exceptional banking experience by meeting customers' end-to-end needs. You will advise on online platforms, explain products, and help families reach their financial goals with tailored lending options.

In this permanent, full-time role you’ll educate customers about digital banking, build relationships, and contribute to community initiatives as part of our local team.