Part-Time Personal Banker: Help Customers Grow & Learn

Bendigo Bank; Melbourne; On-site; AUD 45,000 - 60,000; Part time

Benefits offered by this job

Health and wellbeing support

Discounted gym memberships

Private health insurance options

Employee Assistance Program (EAP)

Job summary

Bendigo Bank in Williamstown is seeking a Personal Banker to deliver an exceptional customer experience by meeting end-to-end banking needs. You’ll assist with enquiries, educate customers on online platforms, and recommend products that suit their goals.

The role emphasizes ongoing learning, with on-the-job training and opportunities to advance within the bank's flexible, client-focused environment. This is a permanent, part-time position with a 30-hour fortnight roster.

Qualifications

• Proven ability to achieve sales results through solutions that truly meet customer’s needs.
• Strong communication skills with customers face-to-face and over the phone.
• Ability to quickly build relationships with customers and colleagues, and share what makes the bank different.

Responsibilities

• Deliver exceptional customer service end-to-end across banking needs.
• Educate customers on online platforms and digital literacy while continuing to innovate our offerings.
• Guide customers through personalised lending solutions, exploring personal loans and credit card options.
• Be a lifelong learner, taking advantage of on-the-job training and other learning opportunities.

Skills

Sales

Communication

Relationship building

Customer service

Digital literacy

Team collaboration

Consumer lending

Job description

Bendigo Bank in Williamstown is seeking a Personal Banker to deliver an exceptional customer experience by meeting end-to-end banking needs. You’ll assist with enquiries, educate customers on online platforms, and recommend products that suit their goals.

The role emphasizes ongoing learning, with on-the-job training and opportunities to advance within the bank's flexible, client-focused environment. This is a permanent, part-time position with a 30-hour fortnight roster.