Rehabilitation Programs Specialist

Serco; Lavadia; On-site; AUD 75,000 - 105,000; Full time

Benefits offered by this job

Flexible salary packaging

Benefits@Serco

Fitness Passport

Employee referral program

Job summary

Serco is seeking a Program Delivery Officer at Clarence Correctional Centre on the NSW North Coast. You will assess inmate suitability for Offence Related Programs and deliver therapeutic interventions within a multidisciplinary Rehabilitation & Reintegration team.

In this role you will manage program participants, monitor progress, and prepare evidence-based reports while contributing to trauma-informed through-care initiatives and safer communities.

Qualifications

• Certificate qualifications in relevant disciplines or equivalent industry experience.
• Completion of Certificate IV in Correctional Practice (Case Management) preferred within 12 months.
• Strong written and verbal communication skills.

Responsibilities

• Assess inmate suitability for Offence Related Programs.
• Deliver therapeutic programs addressing criminogenic needs.
• Facilitate programs respecting individual needs (mental health, disability, literacy, age, culture).
• Manage program participants and respond to challenging behaviours.
• Monitor participation, progress and maintain records.
• Prepare accurate, evidence-based reports on participant progress.
• Collaborate with multidisciplinary teams to support rehabilitation.
• Contribute to strategies improving attendance and engagement.
• Participate in supervision and professional development activities.

Skills

Communication skills

Facilitation

Confidentiality

Interpersonal skills

Organisation & time management

MS Office

Education

Certificate qualification in Psychology/Criminology/Social Work/Social Sciences

Certificate IV in Correctional Practice (Case Management)

Tools

Microsoft Office Suite

Job description

Serco is seeking a Program Delivery Officer at Clarence Correctional Centre on the NSW North Coast. You will assess inmate suitability for Offence Related Programs and deliver therapeutic interventions within a multidisciplinary Rehabilitation & Reintegration team.

In this role you will manage program participants, monitor progress, and prepare evidence-based reports while contributing to trauma-informed through-care initiatives and safer communities.