Offender Rehabilitation Case Manager

NSW Department of Communities and Justice; Arthurville; On-site; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Health & Wellbeing

Employee Assistance Programs

Flexible work environment

Job summary

Corrective Services NSW, Wellington Correctional Centre, is seeking a Case Management Officer to deliver evidence‑based case management to a diverse offender caseload and develop personalised plans supporting rehabilitation and reduced reoffending.

You will assess risks, needs and strengths, apply motivational interviewing and work with multidisciplinary teams to connect offenders with appropriate programs, while monitoring progress and ensuring compliance with legal requirements.

Qualifications

• Current Certificate IV in Correctional Practice with the relevant Units of Competency or the ability to complete the qualification through the Corrective Services Academy within required timeframes.
• Current driver’s licence and preparedness to drive a vehicle in the course of performing the role.

Responsibilities

• Deliver high‑quality, evidence‑based case management services to offenders, ensuring all activities align with relevant legislation, policies and guidelines.
• Conduct comprehensive assessments to identify risks, needs and strengths, using these to develop personalised case plans that support offenders through their rehabilitation journey.
• Apply motivational interviewing and strengths‑based approaches to support behavioural change and encourage offender accountability.
• Work collaboratively with internal and external service providers to connect offenders with programs and interventions that best align with their individual case plans.
• Monitor progress against case plans, ensuring compliance with judicial and departmental requirements, and preparing timely reports and documentation.
• Build and maintain strong relationships with stakeholders to support effective reintegration planning and assist offenders in making a successful transition back into the community.

Skills

Case management

Motivational interviewing

Strengths‑based approaches

Stakeholder collaboration

Analytical thinking

Education

Certificate IV in Correctional Practice

Tools

Risk assessment tools

Job description

Corrective Services NSW, Wellington Correctional Centre, is seeking a Case Management Officer to deliver evidence‑based case management to a diverse offender caseload and develop personalised plans supporting rehabilitation and reduced reoffending.

You will assess risks, needs and strengths, apply motivational interviewing and work with multidisciplinary teams to connect offenders with appropriate programs, while monitoring progress and ensuring compliance with legal requirements.