Regulatory Programs Officer – Complaints & Compliance Hybrid

NSW Health; Sydney; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Hybrid work

Flex leave

LinkedIn Learning access

Fitness Passport

Job summary

NSW Health's Health Professional Councils Authority is building a talent pool for Program Officer (Talent Pool) roles across Sydney CBD and Gladesville. These opportunities include temporary and permanent, full-time and part-time positions.

The Program Officer, Regulation will provide high-level administrative services, managing complaints and supporting regulatory processes while handling confidential information with discretion.

Qualifications

• Demonstrated experience providing high-quality administrative support to committees and delegates, preferably in a regulatory environment
• Well-developed organisational skills with the ability to manage high-volume workloads autonomously
• High level understanding of confidentiality and privacy requirements; be discreet in sensitive situations

Responsibilities

• Processing of complaints received by the Councils in relation to potential misconduct
• Managing health practitioners whose health is impaired
• Managing health practitioners whose professional performance is unsatisfactory

Skills

Administrative support

Organisational skills

Confidentiality

Job description

NSW Health's Health Professional Councils Authority is building a talent pool for Program Officer (Talent Pool) roles across Sydney CBD and Gladesville. These opportunities include temporary and permanent, full-time and part-time positions.

The Program Officer, Regulation will provide high-level administrative services, managing complaints and supporting regulatory processes while handling confidential information with discretion.