Regulatory Program Officer — Talent Pool (Hybrid)

NSW Health; Sydney; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Hybrid working arrangements

Flex leave

LinkedIn Learning

Fitness Passport

Employee support services

Job summary

Health Professional Councils Authority (HPCA) is seeking a Program Officer (Talent Pool) to provide high-level administrative services for regulatory processes in NSW. The role will involve case management of complaints to support statutory requirements and may cover areas such as complaint processing, practitioner health, and performance concerns.

Roles will be allocated across Sydney CBD and Gladesville locations, with hybrid work options and opportunities for future temp or permanent roles.

Qualifications

• Demonstrated experience providing high-quality administrative support to committees and delegates, preferably within a regulatory environment.
• Well-developed organisational skills and proven ability to manage high-volume workloads, to work autonomously and be proactive.
• High level of understanding of confidentiality and privacy requirements; ability to be sensitive and discreet in a range of situations.

Responsibilities

• Processing of complaints received by the Councils in relation to potential misconduct.
• Managing health practitioners whose health is impaired.
• Managing health practitioners whose professional performance is unsatisfactory.

Skills

Administrative support

Organisational skills

Confidentiality

Job description

Health Professional Councils Authority (HPCA) is seeking a Program Officer (Talent Pool) to provide high-level administrative services for regulatory processes in NSW. The role will involve case management of complaints to support statutory requirements and may cover areas such as complaint processing, practitioner health, and performance concerns.

Roles will be allocated across Sydney CBD and Gladesville locations, with hybrid work options and opportunities for future temp or permanent roles.