Program Officer – Regulation & Talent Pool (Hybrid)

NSW Ministry of Health; Sydney; Hybrid; AUD 103,000 - 114,000; Full time

Job summary

The Health Professional Councils Authority in NSW is seeking a Program Officer (Talent Pool) to provide high‑level administrative support and case management of complaints to uphold regulatory standards for health practitioners.

Roles may cover processing complaints, managing practitioners whose health is impaired, and addressing performance concerns, with hybrid work arrangements (up to 2 days from home) across Sydney CBD and Gladesville.

Qualifications

• Demonstrated experience in providing high-quality administrative support to committees and delegates, preferably within a regulatory environment
• Well-developed organisational skills and proven ability to manage high volume workloads, to work autonomously and be proactive
• High level of understanding of confidentiality and privacy requirements; ability to be sensitive and discreet in a range of situations

Responsibilities

• Processing of complaints received by the Councils in relation to potential misconduct
• Managing health practitioners whose health is impaired
• Managing health practitioners whose professional performance is unsatisfactory

Job description

The Health Professional Councils Authority in NSW is seeking a Program Officer (Talent Pool) to provide high‑level administrative support and case management of complaints to uphold regulatory standards for health practitioners.

Roles may cover processing complaints, managing practitioners whose health is impaired, and addressing performance concerns, with hybrid work arrangements (up to 2 days from home) across Sydney CBD and Gladesville.