Regular Giving Coordinator

St Vincent De Paul; Sydney; Hybrid; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Tax-free benefits up to 15900 AUD

Career progression

Learning & Development

Wellbeing support

Inclusive culture

Leave benefits

Job summary

St Vincent de Paul Society (NSW) is seeking a Regular Giving Coordinator to grow and retain Regular Giving supporters and drive donor journeys that maximise value. You will develop campaigns and coordinate end-to-end delivery to grow sustainable income for NSW communities.

This full-time, hybrid role reports to the Direct Marketing Manager and works with fundraising teams, data specialists and external partners to deliver engaging donor experiences and opportunities to reactivate supporters.

Qualifications

• Mininum 2 years experience in Regular Giving.
• Relevant qualifications preferably in business or marketing.
• Excellent interpersonal and collaboration with stakeholders.
• Excellent verbal and written communication skills.
• Excellent time management and organisational skills.
• Understanding of marketing and fundraising, preferably in Regular Giving.
• Excellent skills in MS Office and experience using databases, preferably MS Dynamics 365.

Responsibilities

• Develop and implement strategies and campaigns to acquire, retain and grow the Society's Regular Giving donor base.
• Deliver high-quality donor stewardship and supporter care that strengthens engagement, loyalty and lifetime donor value.
• Build and manage engaging donor journeys that welcome, retain, upgrade and reactivate Regular Giving supporters.
• Coordinate the end-to-end delivery of the Regular Giving program, including donor communications, decline management, welcome and acknowledgement processes.
• Monitor program performance through data analysis, reporting and benchmarking, working closely with the Fundraising Data & Insights team to drive continuous improvement.
• Collaborate with internal fundraising teams and external partners to support campaign delivery, donor progression and exceptional supporter experiences.

Skills

Regular Giving

Interpersonal skills

Communication skills

Time management

Collaborative

Stakeholder management

Education

Business/Marketing qualification

Tools

MS Office

MS Dynamics 365

Job description

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.

The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

• Full-time, hybrid role with 3 days in Lewisham NSW and 2 days working from home
• Play a key role in growing and retaining a loyal community of Regular Giving supporters who make a lasting impact on the lives of people experiencing disadvantage
• Boost your take-home pay with NFP tax-free salary benefits

The Regular Giving Coordinator role is permanent, full-time and is responsible for leading the successful delivery and growth of the Society's Regular Giving Program. Reporting to the Direct Marketing Manager and key fundraising stakeholders you will develop and coordinate regular giving donor acquisition, stewardship, retention and reactivation initiatives that strengthen supporter relationships and maximise long-term donor value. Working collaboratively with internal fundraising teams, data specialists and external partners, you will deliver engaging donor journeys, monitor program performance and identify opportunities to grow sustainable income that supports the Society's vital work across New South Wales.

This is an excellent opportunity for a relationship-focused fundraising professional who enjoys creating engaging supporter experiences, delivering successful campaigns and using data and insights to drive fundraising growth and impact.

Your Responsibility

• Develop and implement strategies and campaigns to acquire, retain and grow the Society's Regular Giving donor base.
• Deliver high-quality donor stewardship and supporter care that strengthens engagement, loyalty and lifetime donor value.
• Build and manage engaging donor journeys that welcome, retain, upgrade and reactivate Regular Giving supporters.
• Coordinate the end-to-end delivery of the Regular Giving program, including donor communications, decline management, welcome and acknowledgement processes.
• Monitor program performance through data analysis, reporting and benchmarking, working closely with the Fundraising Data & Insights team to drive continuous improvement.
• Collaborate with internal fundraising teams and external partners to support campaign delivery, donor progression and exceptional supporter experiences.

You Will Need

• Mininum 2 years experience in Regular Giving
• Relevant qualifications preferably in a related discipline e.g. business, marketing
• Excellent interpersonal skills and ability to collaborate with internal and external stakeholders
• Excellent verbal and written communication skills
• Excellent time management and organisational skills
• Understanding of marketing and fundraising, preferably in Regular Giving
• Excellent skills in MS Office and experience in using databases, preferably MS Dynamics 365

We offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth.
• Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits –5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.