Fundraising Data and Insights Officer

St Vincent de Paul Society NSW; Sydney; Hybrid; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Supportive team

Tax-free benefits

Career progression

Learning & development

Wellbeing support

Inclusive culture

Leave benefits

Job summary

The St Vincent de Paul Society NSW is seeking a Fundraising & Data Insights Coordinator to join a collaborative, values-driven team in Sydney. This full-time, hybrid role combines data management, reporting and analytics to support donor engagement across campaigns.

You will manage the fundraising database, deliver targeted data selections and dashboards, and partner with fundraising, finance and CRM teams to improve processes.

Qualifications

• Experience with CRM databases or fundraising systems and data management.
• Strong analytical skills to interpret data and produce reports.
• High attention to detail and confidentiality.
• Experience supporting campaigns through data segmentation and analysis.
• Excellent organisation and stakeholder management.
• Proficiency in Excel and reporting tools.
• Qualifications in business, analytics, information systems, fundraising, or equivalent experience.

Responsibilities

• Assist in managing fundraising database with data accuracy, integrity and privacy compliance.
• Deliver data selections, segmentation and reporting for campaigns and supporter engagement.
• Support analysis of fundraising performance to inform strategic decisions.
• Develop and maintain fundraising reports and dashboards monitoring campaign effectiveness.
• Collaborate with fundraising, finance and CRM stakeholders to improve data workflows.
• Support CRM enhancements, system development, documentation, training and user support.

Skills

CRM data management

Data analysis

Excel

Education

Business / Analytics / Information Systems / Fundraising degree or equivalent

Tools

CRM databases

Reporting tools

Job description

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees arerecognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

• Full-time, hybrid role with 3 days in Lewisham NSW and 2 days working from home
• Play a pivotal role in delivering data-driven fundraising campaigns and insights that support the Society's mission and impact
• Boost your take-home pay with up to $15,900 in NFP tax-free salary benefits

The Fundraising & Data Insights Coordinator plays a critical role in supporting the Society's fundraising success through the effective management, analysis and integrity of supporter data. Working closely with fundraising teams across Individual Giving, Major Gifts, Bequests , Grants & Events and Community Fundraising, you will provide data, reporting and insights that drive fundraising performance and support exceptional supporter experiences.

This role is ideal for a highly organised and analytical professional who enjoys working with data, developing reports, solving problems and collaborating with stakeholders to improve systems, processes and fundraising outcomes.

Your Responsibility

• Assist in managing and maintaining the Society's fundraising database, ensuring data accuracy, integrity and compliance with privacy requirements.
• Deliver data selections, segmentation and reporting to support fundraising campaigns and supporter engagement activities.
• Support analysis of fundraising performance and provide insights that inform strategic decision-making and continuous improvement.
• Develop and maintain fundraising reports and dashboards that monitor campaign effectiveness and supporter trends.
• Collaborate with fundraising, finance and CRM stakeholders to improve processes, systems and data workflows.
• Support CRM enhancements, system development, documentation, training and user support to drive best-practice data management.

You Will Need

• Experience working with CRM databases, fundraising systems or customer data management.
• Strong analytical skills with the ability to interpret data and produce meaningful reports and insights.
• High attention to detail and a commitment to data quality, accuracy and confidentiality.
• Experience supporting fundraising campaigns through data segmentation, reporting and analysis.
• Excellent organisational, communication and stakeholder management skills.
• Proficiency in Microsoft Excel and reporting tools, with the ability to manage multiple priorities and deadlines.
• Relevant qualifications in business, analytics, information systems, fundraising or a related field, or equivalent experience.

We offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - Training to support your professional growth.
• Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits –5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and arecommitted to engaging a diverse workforce.We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found intheSociety’s commitment to Safeguarding Children & Young People.Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check& Working with Children check.A health / medical assessment may be required for some roles.

Boost your take-home pay with up to $15,900 in NFP tax-free salary benefits