Fundraising Data And Insights Coordinator

St Vincent De Paul; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Supportive Team

Boost Your Take-Home Pay

Career Progression

Learning & Development

Wellbeing Support

Inclusive Culture

Leave Benefits

Job summary

St Vincent de Paul Society NSW is seeking a meticulous Fundraising & Data Insights Coordinator to manage supporter data, run reporting and deliver insights across Individual Giving, Major Gifts, Bequests, Grants and Events. This role combines data analysis with fundraising strategy to improve performance and supporter experience.

Hybrid work arrangement in Lewisham NSW with 3 days on site and 2 days from home.

Qualifications

• Experience with CRM databases or fundraising systems
• Strong analytical skills to interpret data and generate insights
• Attention to detail and commitment to data quality, accuracy and confidentiality
• Experience supporting fundraising campaigns through data segmentation, reporting and analysis
• Excellent organisational, communication and stakeholder management skills
• Proficiency in Excel and reporting tools; ability to manage multiple priorities and deadlines
• Qualifications in business, analytics, information systems, fundraising or related field, or equivalent experience

Responsibilities

• Assist in managing and maintaining the fundraising database with data accuracy and privacy compliance.
• Deliver data selections, segmentation and reporting to support campaigns and engagement activities.
• Support analysis of fundraising performance and provide insights for strategic decisions.
• Develop and maintain fundraising reports and dashboards to monitor campaigns and trends.
• Collaborate with fundraising, finance and CRM stakeholders to improve processes and data workflows.
• Support CRM enhancements, documentation, training and user support for best-practice data management.

Skills

CRM databases

Fundraising systems

Data analysis

Data reporting

Stakeholder mgmt

Excel proficiency

Privacy compliance

Data quality

Attention to detail

Education

Relevant degree in business, analytics, information systems, fundraising

Tools

CRM software

Reporting tools

Job description

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

• Full-time, hybrid role with 3 days in Lewisham NSW and 2 days working from home
• Play a pivotal role in delivering data-driven fundraising campaigns and insights that support the Society's mission and impact
• Boost your take-home pay with up to $15,900 in NFP tax-free salary benefits

The Fundraising & Data Insights Coordinator plays a critical role in supporting the Society's fundraising success through the effective management, analysis and integrity of supporter data. Working closely with fundraising teams across Individual Giving, Major Gifts, Bequests , Grants & Events and Community Fundraising, you will provide data, reporting and insights that drive fundraising performance and support exceptional supporter experiences.

This role is ideal for a highly organised and analytical professional who enjoys working with data, developing reports, solving problems and collaborating with stakeholders to improve systems, processes and fundraising outcomes.

Your Responsibility

• Assist in managing and maintaining the Society's fundraising database, ensuring data accuracy, integrity and compliance with privacy requirements.
• Deliver data selections, segmentation and reporting to support fundraising campaigns and supporter engagement activities.
• Support analysis of fundraising performance and provide insights that inform strategic decision-making and continuous improvement.
• Develop and maintain fundraising reports and dashboards that monitor campaign effectiveness and supporter trends.
• Collaborate with fundraising, finance and CRM stakeholders to improve processes, systems and data workflows.
• Support CRM enhancements, system development, documentation, training and user support to drive best-practice data management.

You Will Need

• Experience working with CRM databases, fundraising systems or customer data management.
• Strong analytical skills with the ability to interpret data and produce meaningful reports and insights.
• High attention to detail and a commitment to data quality, accuracy and confidentiality.
• Experience supporting fundraising campaigns through data segmentation, reporting and analysis.
• Excellent organisational, communication and stakeholder management skills.
• Proficiency in Microsoft Excel and reporting tools, with the ability to manage multiple priorities and deadlines.
• Relevant qualifications in business, analytics, information systems, fundraising or a related field, or equivalent experience.

We offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - Training to support your professional growth.
• Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits –5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.