Registration Admin Support Officer (6‑Month Contract)

Teachers Registration Board; Adelaide; Vor Ort; AUD 60.000 - 70.000; Vollzeit

Zusammenfassung

The Administration Support Officer - Registration at Teachers Registration Board (TRB) is a full‑time role located in Adelaide CBD. You will support the Manager, Registration and Team Lead, Registration by maintaining procedures, handling complex registrations and delivering high‑level administrative services.

You will greet customers, assist with research and projects, contribute to efficient work practices, and ensure compliance with government standards and public sector policies.

Qualifikationen

• Demonstrated communication and interpersonal skills with diverse groups.
• Ability to provide clear, concise information to clients face to face and in writing.
• Experience delivering customer-driven services in demanding environments.
• Proven ability to manage conflict and achieve outcomes.
• Ability to coordinate projects and programs with limited supervision.
• Ability to work independently and in a team to meet objectives.

Aufgaben

• Maintain procedures to meet whole-of-government and agency standards, legislative and best practice requirements.
• Deliver high level administrative functions, such as first tier problem solving for complex applications and core registration projects.
• Support the Team Lead, Registration/Manager, Registration across a range of registration operations including research/projects and general administrative tasks.
• Ensure all individuals contacting the TRB via phone, email, or in person are greeted and provided courteous service.
• Contribute to the delivery and maintenance of efficient work practices within the TRB.

Kenntnisse

Communication

Interpersonal skills

Customer service

Conflict resolution

Teamwork

Problem solving

Tools

Database management

Office suite

Jobbeschreibung

The Administration Support Officer - Registration at Teachers Registration Board (TRB) is a full‑time role located in Adelaide CBD. You will support the Manager, Registration and Team Lead, Registration by maintaining procedures, handling complex registrations and delivering high‑level administrative services.

You will greet customers, assist with research and projects, contribute to efficient work practices, and ensure compliance with government standards and public sector policies.