Regional Service Integration Lead — Carer Support

Be Recruitment Group; Rockhampton Regional; Hybrid; AUD 85,000 - 98,000; Full time

Benefits offered by this job

SCHADS Award Level 6 remuneration

Not-for-profit salary packaging

Meal and entertainment allowance (~$2,

Pool vehicle for work-related travel

Job summary

Wellways is seeking a Service Integration Lead to oversee Carer Gateway services across Rockhampton and Gladstone. You will lead a multidisciplinary team, build regional partnerships and ensure accessible, culturally safe support for carers.

The role requires travel within the service area, budget oversight, and a focus on reaching carers facing access barriers. Employment is a full-time fixed-term contract to 30 June 2027, with potential extension.

Qualifications

• Experience leading multidisciplinary community or human services teams.
• Knowledge of carer, mental health, disability, family support or related services.
• Strong coaching, performance management and staff-development skills.
• Experience delivering services against contractual requirements and KPIs.
• Demonstrated community engagement and stakeholder-management capability.
• Ability to establish regional partnerships and sustainable referral pathways.
• Commitment to culturally safe, inclusive and person-centred service delivery.
• Willingness to travel regularly across a broad regional catchment.

Responsibilities

• Lead, coach and develop a multidisciplinary team of approximately six employees.
• Oversee safe, inclusive and person-centred Carer Gateway services.
• Monitor performance against contractual requirements and program KPIs.
• Coordinate service delivery across the Rockhampton and Gladstone catchment.
• Build productive partnerships with health, community and government stakeholders.
• Develop local referral networks and improve community awareness.
• Strengthen engagement with underrepresented and geographically dispersed carers.
• Support Wellways’ Wonders in the Community locations and activities.
• Manage an operational and program budget of approximately $50,000.
• Travel across the service area to support partnerships, visibility and service integration.

Skills

Leadership

Stakeholder management

Coaching

Performance management

Community engagement

Service delivery

Budget management

Job description

Wellways is seeking a Service Integration Lead to oversee Carer Gateway services across Rockhampton and Gladstone. You will lead a multidisciplinary team, build regional partnerships and ensure accessible, culturally safe support for carers.

The role requires travel within the service area, budget oversight, and a focus on reaching carers facing access barriers. Employment is a full-time fixed-term contract to 30 June 2027, with potential extension.