Regional Sales Ops Leader – APAC | CRM & Incentives

3M; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

3M is seeking a Sales Operations Leader to drive regional sales productivity, governance, and commercial excellence across the Asia-Pacific region. You will partner with Global Pillar Leaders and Country Managers to translate global strategy into actionable regional execution, ensuring the sales organization is structured, incentivized, and equipped for success.

The role requires strong experience in CRM management (Salesforce), incentive design, and analytics, with a track record of leading

Qualifications

• 3-5 years of progressive experience in Sales Operations, CRM management, or Commercial Excellence within a complex multinational corporation.
• 3–5 years of proven experience directly managing and developing regional or cross-border teams across diverse geographic markets.
• Deep functional knowledge of sales incentive plan (SIP) mechanics, compensation theory, compliance frameworks, and change-control management.
• Proven track record of managing enterprise CRM ecosystems (e.g., Salesforce) and business intelligence platforms (e.g., PowerBI).
• Experience leading CRM rollouts, migrations, or major capability enhancements is a major plus.
• Exceptional communication and negotiation skills, with a track record of influencing senior global leaders and local stakeholders.
• Strong financial and analytical abilities, translating data into strategic commercial insights while ensuring compliance and payments.

Responsibilities

• Directly manage, mentor, and develop a high-performing regional Sales Operations team distributed across multiple countries in the area.
• Work closely with Global Pillar Leaders to translate global strategies into regional execution and advise Country Managers and Area Sales Directors.
• Provide oversight for all sales team structural updates, headcount/territory changes, and commission payment modifications.
• Oversee the end-to-end design, quota setting, performance tracking, and payout calculation for the regional SIP.
• Act as the regional business owner for the CRM platform (e.g., Salesforce) including data governance and reporting standards.
• Continually evaluate, upgrade, and enhance the sales technology stack with modern enablement tools and AI-driven solutions.
• Define, analyze, and optimize core KPIs and sales pipelines to maximize productivity.

Job description

3M is seeking a Sales Operations Leader to drive regional sales productivity, governance, and commercial excellence across the Asia-Pacific region. You will partner with Global Pillar Leaders and Country Managers to translate global strategy into actionable regional execution, ensuring the sales organization is structured, incentivized, and equipped for success.

The role requires strong experience in CRM management (Salesforce), incentive design, and analytics, with a track record of leading