Asia SIBG Sales Operations Leader

3M; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

3M is seeking a Sales Operations Leader to drive regional sales productivity, governance, and commercial excellence across the Asia-Pacific region. You will partner with Global Pillar Leaders and Country Managers to translate global strategy into actionable regional execution, ensuring the sales organization is structured, incentivized, and equipped for success.

The role requires strong experience in CRM management (Salesforce), incentive design, and analytics, with a track record of leading

Qualifications

• 3-5 years of progressive experience in Sales Operations, CRM management, or Commercial Excellence within a complex multinational corporation.
• 3–5 years of proven experience directly managing and developing regional or cross-border teams across diverse geographic markets.
• Deep functional knowledge of sales incentive plan (SIP) mechanics, compensation theory, compliance frameworks, and change-control management.
• Proven track record of managing enterprise CRM ecosystems (e.g., Salesforce) and business intelligence platforms (e.g., PowerBI).
• Experience leading CRM rollouts, migrations, or major capability enhancements is a major plus.
• Exceptional communication and negotiation skills, with a track record of influencing senior global leaders and local stakeholders.
• Strong financial and analytical abilities, translating data into strategic commercial insights while ensuring compliance and payments.

Responsibilities

• Directly manage, mentor, and develop a high-performing regional Sales Operations team distributed across multiple countries in the area.
• Work closely with Global Pillar Leaders to translate global strategies into regional execution and advise Country Managers and Area Sales Directors.
• Provide oversight for all sales team structural updates, headcount/territory changes, and commission payment modifications.
• Oversee the end-to-end design, quota setting, performance tracking, and payout calculation for the regional SIP.
• Act as the regional business owner for the CRM platform (e.g., Salesforce) including data governance and reporting standards.
• Continually evaluate, upgrade, and enhance the sales technology stack with modern enablement tools and AI-driven solutions.
• Define, analyze, and optimize core KPIs and sales pipelines to maximize productivity.

Job description

Job Description:

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description

Key Responsibilities

The Sales Operations Leader is a strategic regional role responsible for driving sales productivity, commercial excellence, and operational governance across the area. This position serves as the critical bridge between global strategy and local execution, leading a regional team to ensure the sales organization is structured, incentivized, and equipped for success.

• Directly manage, mentor, and develop a high-performing regional Sales Operations team distributed across multiple countries in the area.
• Working closely with Global Pillar Leaders to translate global strategies into regional execution, while acting as a trusted advisor to key Country Managers and Area Sales Directors.
• Provide strict oversight, approval workflows, and final validation for all sales team structural updates, headcount/territory changes, and commission payment modifications.
• Oversee the end-to-end design, quota setting, performance tracking, and payout calculation for the regional SIP, ensuring alignment between incentives and business targets.
• Act as the regional business owner for the CRM platform (e.g., Salesforce). Oversee pipeline hygiene, data governance, user access, and reporting standards to ensure the CRM serves as a single source of truth for commercial data.
• Continually evaluate, upgrade, and enhance the sales technology stack. Identify gaps in current processes and implement modern sales enablement tools, automated dashboards, and AI-driven solutions to maximize commercial efficiency.
• Define, analyse, and optimize core performance metrics (KPIs) and sales pipelines to eliminate bottlenecks and maximize sales force productivity.

Qualification Requirements

To be successful in this matrixed regional environment, candidates must demonstrate a strong balance of operational discipline, financial acumen, and leadership capability.

• 3-5 years of progressive experience in Sales Operations, CRM management, or Commercial Excellence within a complex, multinational corporation (MNC). B2B sector experience is highly preferred.
• Preferred 3–5 years of proven experience directly managing and developing regional or cross-border teams across diverse geographic markets.
• Deep functional knowledge of sales incentive plan (SIP) mechanics, compensation theory, compliance frameworks, and change-control management.
• Proven track record of managing enterprise CRM ecosystems (e.g., Salesforce) and business intelligence platforms (e.g., PowerBI). Experience leading CRM rollouts, migrations, or major capability enhancements is a major plus.
• Exceptional communication and negotiation skills, with a track record of successfully influencing senior global leaders and local country stakeholders.
• Strong financial and analytical capabilities, with the ability to turn raw data into strategic commercial insights while maintaining flawless execution on compliance and payments.
• Bachelor’s degree in Business, Marketing, Engineering or a related field; an MBA or relevant advanced certification is an advantage.

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