Regional Operations Manager

Abano Healthcare; Melbourne; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Professional development

Leadership opportunities

Modern systems & tools

Inclusive culture

Job summary

Abano Healthcare is seeking a Regional Operations Manager to lead a portfolio of dental practices across Victoria, Tasmania and ACT. You will drive operational excellence, support clinical and commercial success, and lead a team of practice managers and leaders to improve patient care and performance.

Join Australia and New Zealand’s largest dental network, with access to modern systems and ongoing leadership development opportunities.

Qualifications

• Experience managing multi-site operations, preferably in healthcare/dental or similar customer-focused settings.
• Proven ability to lead, coach, and develop high-performing teams across locations.
• Strong commercial acumen with ability to interpret performance metrics and drive outcomes.
• Excellent stakeholder management and communication across all levels of the organisation.
• Highly organised with ability to balance competing priorities while maintaining patient care focus.
• A collaborative, solutions-focused approach with a passion for developing people.

Responsibilities

• Lead and support a portfolio of practices across Victoria, Tasmania and ACT to achieve operational, commercial, and clinical success.
• Partner with Practice Managers and clinical teams to build high-performing, engaged, customer-focused practices.
• Coach, mentor, and develop leaders to drive capability, accountability, and continuous improvement.
• Monitor performance indicators and implement strategies to improve patient experience, operational efficiency, and financial outcomes.
• Collaborate with Recruitment, People & Culture, Marketing, Finance and Clinical teams to ensure practices are well-supported.
• Drive workforce planning, practice performance, and delivery of regional initiatives.

Skills

Multi-site operations leadership

Team development & coaching

Commercial acumen

Stakeholder management

Organisation & prioritisation

Job description

At Abano Healthcare, we’re proud to support over 250 dental practices across Australia and New Zealand. With a strong focus on clinical excellence, operational support, and innovation, we empower our teams to provide outstanding patient care every day. This is your chance to join a business committed to transformation, collaboration, and growth.

Company Description

At Abano Healthcare, we’re proud to support over 250 dental practices across Australia and New Zealand. With a strong focus on clinical excellence, operational support, and innovation, we empower our teams to provide outstanding patient care every day. This is your chance to join a business committed to transformation, collaboration, and growth.

Job Description

Are you a dynamic, people-focused leader with experience managing multi-site operations? Do you thrive in fast-paced, purpose-driven environments? Abano Healthcare is on the lookout for a Regional Operations Manager to lead a portfolio of dental practices across the region and help shape the future of healthcare delivery in Australia and New Zealand.

What You’ll Be Doing:

• Lead and support a portfolio of dental practices across Victoria, Tasmaniaand ACT to achieve operational, commercial, and clinical success.
• Partner with Practice Managers and clinical teams to build high-performing, engaged, and customer-focused practices.
• Coach, mentor, and develop leaders to drive team capability, accountability, and continuous improvement.
• Monitor key performance indicators and implement strategies to improve patient experience, operational efficiency, and financial performance.
• Collaborate with Recruitment, People & Culture, Marketing, Finance, and Clinical teams to ensure practices are well-supported and aligned with business objectives.
• Drive workforce planning, practice performance, and the successful delivery of regional and national initiatives.
• Foster a positive culture that reflects Abano Healthcare's values and commitment to exceptional patient care.

Qualifications

• Demonstrated experience managing multi-site operations, ideally within healthcare, dental, radioloagy, retail, hospitality, or another customer-focused environment.
• Proven ability to lead, coach, and develop high-performing teams across multiple locations.
• Strong commercial acumen with the ability to interpret performance metrics and drive business outcomes.
• Excellent stakeholder management and communication skills, with the ability to build trusted relationships across all levels of the organisation.
• Highly organised with the ability to balance competing priorities while maintaining a strong focus on patient care and operational excellence.
• A collaborative, solutions-focused approach and a genuine passion for developing people and improving performance.

Additional Information

• Join Australia and New Zealand's largest dental network with opportunities to make a meaningful impact across the region.
• Work within a supportive, values-driven culture that encourages collaboration and innovation.
• Access to modern systems, tools, and resources to help you succeed.
• Ongoing professional development and leadership opportunities.
• Be part of a team committed to creating healthy smiles and positive experiences for communities across Victoria, Tasmania and ACT.

Abano Healthcare is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.