Regional Operations Leader – NDIS & Care Services

Ello care pty LTD; Central Coast; Vor Ort; AUD 120.000 - 150.000; Vollzeit

Zusammenfassung

Ello Care Pty Ltd is seeking an experienced Operations Manager to provide senior operational leadership across our North Region for an initial six-month period. You will drive strategy, ensure NDIS compliance, oversee workforce and safety, and partner with the Senior Leadership Team to deliver high-quality, person-centred services across disability accommodation sites.

You will bring demonstrated senior operational leadership experience within disability or human services, with strong knowledge

Qualifikationen

• Senior operational leadership experience in a regulated human services or disability context.
• Strong knowledge of NDIS compliance, safeguarding, risk management and service delivery.
• Proven ability to lead geographically dispersed teams and drive performance.

Aufgaben

• Operational Leadership and Strategy: lead North Region, set performance expectations and drive improvements.
• Compliance, Quality and Governance: conduct audits, address risks and strengthen governance and documentation.
• Workforce and Human Resources: manage rostering, capability and performance across sites; address recruitment and training needs.
• Risk, Safety and Investigations: oversee safety, incidents, investigations, and corrective actions.
• Service Delivery and Participant Outcomes: ensure safe, person-centred services and stakeholder engagement.

Jobbeschreibung

Ello Care Pty Ltd is seeking an experienced Operations Manager to provide senior operational leadership across our North Region for an initial six-month period. You will drive strategy, ensure NDIS compliance, oversee workforce and safety, and partner with the Senior Leadership Team to deliver high-quality, person-centred services across disability accommodation sites.

You will bring demonstrated senior operational leadership experience within disability or human services, with strong knowledge