Regional Operations Coordinator – VIC/TAS

nicriel; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Nicriel is seeking a Regional Operations Coordinator to lead the mobilisation and establishment of multiple sites across VIC/TAS. You will coordinate subcontractors, ensure WHS and environmental compliance, and implement operational processes to meet contractual obligations.

You will manage site documentation, KPIs and reporting, with regular site visits and collaboration with the Contracts Manager. Travel between sites is expected.

Qualifications

• Experience in waste management, environmental services or industrial services.
• Experience coordinating or managing subcontractors across collection, transport and disposal operations.
• Site mobilisation, project coordination or operational management experience.
• Sound understanding of WHS, environmental compliance and risk management.
• Experience with quality management systems, ISO-certified environments.
• Strong organisational skills and ability to manage competing priorities.
• Excellent communication and stakeholder management.
• Proficiency with MS Office and CRM systems; Dynamics 365 is a bonus.

Responsibilities

• Oversee end‑to‑end site establishment and transition checklists.
• Develop and implement site‑specific operational documentation (WHS, EMS, Incident & Emergency Plans).
• Manage subcontractors and act as onsite operations contact; resolve escalated issues.
• Monitor site KPIs, drive continuous improvement, prepare audit documentation.
• Use CRM (Dynamics 365) for task allocation, reporting and compliance documentation.

Skills

Site mobilisation

Subcontractor coordination

Project coordination

WHS knowledge

ISO quality management

Stakeholder management

Documentation & reporting

CRM systems

Microsoft Dynamics 365

Excellent communication

Tools

Microsoft Dynamics 365

CRM systems

Microsoft Excel

Job description

Regional Operations Coordinator – VIC/TAS

Are you an experienced operations or project coordination professional with a background in the waste management industry? Do you enjoy managing multiple sites, coordinating subcontractors and ensuring operational standards, compliance and service delivery are consistently achieved?

We are seeking a proactive and highly organised Regional Operations Coordinator to lead the transition-in, readiness verification and operational establishment of multiple sites across an allocated region, supporting the implementation of a newly secured contract.

This is an excellent opportunity for someone who thrives in a hands-on, site-focused role, enjoys building strong stakeholder relationships and has the ability to bring structure, accountability and operational discipline to complex projects.

The Opportunity: Reporting to the Contracts Manager, you will take ownership of coordinating the mobilisation of approximately four to six sites within your allocated region.

You will play a key role in ensuring each site is fully prepared, compliant and operationally ready ahead of its scheduled service start date.

This will involve coordinating site mobilisation activities, conducting regular site visits, managing subcontractor relationships, implementing operational processes and ensuring all contractual, regulatory, security and departmental requirements are met.

You will be responsible for maintaining structured transition checklists for each site, tracking progress through a dedicated CRM system and ensuring all required documentation, processes and operational controls are in place.

Key Responsibilities:

• Site Mobilisation & Transitions: Oversee end-to-end site establishment, manage transition checklists, implement the Logistics Management Plan (LMP), and finalise Transition-In and Service Management Plans.
• Documentation & Compliance: Lead the development and implementation of tailored, site-specific operational documentation, including WHS and Environmental Management Plans, Incident Management Plans, Emergency Response Plans, Business Continuity Plans, Risk Assessments and Site KPIs.
• Subcontractor & Operations Management: Manage subcontractors across collection, transport and disposal activities, serving as the primary onsite operational point of contact and resolving escalated issues.
• Performance & Quality Control: Monitor ongoing site KPIs, drive continuous operational improvement, proactively manage risks and prepare documentation for external audits.
• Administration & Systems: Utilise Microsoft Dynamics 365 CRM for task allocation and workflow accountability, maintain accurate compliance and vehicle records, and manage operational reporting and administration.

About You: You will be an organised, solutions-focused professional with strong operational coordination skills and the confidence to manage multiple stakeholders across geographically dispersed sites.

Ideally, you will bring:

• Previous experience within the waste management, environmental services or industrial services industry.
• Experience coordinating or managing subcontractors, particularly across collection, transport and disposal operations.
• Demonstrated experience in site mobilisation, project coordination or operational management.
• A sound understanding of WHS, environmental compliance and operational risk management.
• Experience working within quality management systems, ideally in an ISO-certified environment.
• Strong organisational skills with the ability to manage competing priorities and deliver against tight deadlines.
• Excellent communication, stakeholder management and problem‑solving capabilities.
• Strong attention to detail and confidence managing operational documentation and reporting.
• Proficiency across Microsoft Office, particularly Excel, and experience using CRM systems. Microsoft Dynamics 365 experience would be advantageous.

The successful candidate must also be comfortable travelling regularly between allocated sites. A minimum of three site visits per location will be required throughout the transition-in phase.

What’s on Offer?

• Join a well-established, Australian-owned family business with a proud history and an expanding national footprint.
• Play a key role in the successful mobilisation and establishment of multiple operational sites under a newly secured contract.
• Enjoy a varied, hands‑on position with exposure to operational management, compliance, project delivery and continuous improvement.
• Make a tangible contribution to an organisation operating in an essential and evolving industry.

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