Operations Supervisor

Cleanaway; Lismore City Council; On-site; AUD 90,000 - 120,000; Full time

Job summary

Cleanaway is seeking an Operations Supervisor to drive operational excellence across the region. You will lead and inspire a team to maintain safety, deliver high-quality services, and provide superior customer outcomes in a fast-paced environment.

As a hands-on leader, you will focus on planning, reporting, and continuous improvement while ensuring regulatory compliance and strong stakeholder engagement.

Qualifications

• Hands-on leader in a fast-paced operational environment.
• Experience in logistics or waste management preferred.
• Strong leadership and scheduling skills with safety focus.
• Excellent communication with team, contractors and public.
• Strong organizational skills and multi-tasking ability.

Responsibilities

• Drive operational performance through clear communication, planning, reporting and continuous improvement.
• Lead and coach frontline teams to deliver high-quality outcomes.
• Promote and ensure safe operating practices in line with regulations.
• Support efficient, safe and high-performing operations.
• Engage with customers, contractors and the public to meet service levels.

Skills

Team leadership

Communication

Organizational skills

Safety mindset

Tools

CRM systems

GPS tracking

Microsoft Office

Job description

• Lead Operational Excellent across the region
• Build, coach and inspire frontline teams
• Permanent Full Time Opportunity with Competitive Salary

The Opportunity

As the Operations Supervisor, you will play a vital role in ensuring the efficient delivery of our services. You’ll lead and inspire a team to achieve operational excellence, maintain high safety standards, and provide exceptional customer service.

You will be responsible for delivering safe, efficient and high‑performing operations by:

• Drive operational performance through clear communication, structured planning, visual reporting and continuous improvement initiatives.
• Build, coach and lead engaged teams to deliver consistent, high‑quality outcomes aligned with company values and regulatory requirements.
• Promoting and maintaining safe operating practices in line with legislative and regulatory requirements through regular monitoring and review of activities.

About You

You are a hands‑on leader with strong operational and people management capability. You will bring:

• We are looking for a hands‑on leader who enjoys working in a fast‑paced operational environment.
• Proven experience in an operations or supervisory role, ideally within a logistics, or waste management environment is desirable.
• Strong leadership skills with experience in staff management and scheduling, with a focus on safety and productivity.
• Excellent communication skills to engage effectively with team members, contractors, and the public.
• Strong organizational skills with the ability to juggle multiple tasks and prioritize effectively.

Role Requirements

• Experience in logistics, operations, or waste management (preferred but not essential).
• Strong leadership skills and the ability to inspire teams.
• Strong computer literacy, including the use of Microsoft Office, CRM systems and GPS or operational tracking tools.
• The ability to adapt and thrive in a fast‑paced environment.
• A passion for safety and sustainability.
• Excellent communication and problem-solving abilities.

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing *********@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future