Regional Office Co-Ordinator Alice Springs

RGIT Australia; Alice Springs; On-site; AUD 80,000 - 86,000; Full time

Benefits offered by this job

Annual leave

PD funding

Wellbeing support

Salary packaging

Relocation assistance

Community impact

Job summary

Relationships Australia NT is seeking a Regional Office Co-Ordinator for Alice Springs to oversee daily client services, coordinate the office, and act as a key link with the Darwin office. The role ensures professional, welcoming service and smooth operations across regional programs.

The position emphasizes administration, coordination, and regional engagement within a not-for-profit social services context, offering a supportive, community-focused workplace.

Qualifications

• You will be an organised and capable professional who can confidently manage competing priorities while supporting a small team in a busy social services environment.
• Experience in administration, client services or office coordination.
• Experience providing team oversight, coordination or informal leadership.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• The ability to build positive relationships with clients, staff and external stakeholders.
• Strong Microsoft Office and client management system skills.
• Experience maintaining accurate records, data and reporting.
• Initiative and a practical approach to improving processes.
• Sound judgement and the ability to respond sensitively to people experiencing distress.
• An understanding of confidentiality, privacy and risk requirements.
• Experience in a not-for-profit or social services organisation will be highly regarded, as will relevant qualifications in business administration.

Responsibilities

• Provide day-to-day oversight and support to the Client Services team.
• Be a welcoming and professional first point of contact for clients, including people who may be experiencing distress or crisis.
• Coordinate client appointments, enquiries and service information.
• Support EAP coordination and relationships with Central Australian organisations.
• Coordinate regional meetings, staff movements, onboarding and remote travel.
• Support the smooth operation of the Alice Springs office, including facilities, fleet, WHS and ICT requirements.
• Provide administrative support to practitioners and managers.
• Maintain accurate records, data and reporting.
• Support financial administration processes including banking, petty cash and debtor management.
• Contribute to regional engagement, internal communications and continuous improvement initiatives.

Skills

Administration

Client services

Team oversight

Organisational skills

Communication

Relationship building

MS Office

Client management system

Records & reporting

Privacy & risk

Tools

Client management system

Job description

Regional Office Co-Ordinator Alice Springs

Alice Springs, Northern Territory 0870, Australia • A$80,008.5 - A$85,800

Full-time Permanent Associate

Posted 21 Sep 2026

Description

Full Time – Permanent Position

Alice Springs, NT

SCHADS Level 3 – dependent on skills and experience

About the role

Relationships Australia NT is looking for an experienced and organised Regional Office Coordinator to support the day-to-day coordination of our Alice Springs office and Client Service operations.

This is a varied role that combines client service, administrative functions and regional operations. You will be a key connection between our Alice Springs and Darwin office, helping to ensure services run smoothly and clients receive a professional, welcoming and client-focused experience. If you're an administration or client services professional who enjoys supporting people, coordinating a regional office and finding practical solutions to make things work better, we'd love to hear from you.

What you will be doing:

Working closely with the Manager Client Services and other program and corporate teams, you will:

• Provide day-to-day oversight and support to the Client Services team.
• Be a welcoming and professional first point of contact for clients, including people who may be experiencing distress or crisis.
• Coordinate client appointments, enquiries and service information.
• Support EAP coordination and relationships with Central Australian organisations.
• Coordinate regional meetings, staff movements, onboarding and remote travel.
• Support the smooth operation of the Alice Springs office, including facilities, fleet, WHS and ICT requirements.
• Provide administrative support to practitioners and managers.
• Maintain accurate records, data and reporting.
• Support financial administration processes including banking, petty cash and debtor management.
• Contribute to regional engagement, internal communications and continuous improvement initiatives.

To be successful:

You will be an organised and capable professional who can confidently manage competing priorities while supporting a small team in a busy social services environment.

We're looking for someone with:

• Experience in administration, client services or office coordination.
• Experience providing team oversight, coordination or informal leadership.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• The ability to build positive relationships with clients, staff and external stakeholders.
• Strong Microsoft Office and client management system skills.
• Experience maintaining accurate records, data and reporting.
• Initiative and a practical approach to improving processes.
• Sound judgement and the ability to respond sensitively to people experiencing distress.
• An understanding of confidentiality, privacy and risk requirements.

Experience in a not-for-profit or social services organisation will be highly regarded, as will relevant qualifications in business administration.

Why Join us?

We offer a supportive and community-focused workplace with a range of benefits designed to make your move and career rewarding:

• Generous leave entitlements – 5 weeks annual leave plus 17.5% leave loading, and additional paid Christmas closure days.
• Professional development – Up to $3,000 (clinical roles) or $2,000 (corporate roles) annually, with dedicated PD leave.
• Wellbeing support – Access to an Employee Assistance Program (for staff and family), one paid Wellness Day each year, and cultural celebration events.
• Attractive salary packaging – Up to $15,899 tax-free per year plus $2,650 for meal and entertainment benefits.
• Relocation assistance – Up to $4,000 for eligible interstate candidates.
• Community impact – Work in a diverse and purpose-driven organisation making a tangible difference across Northern Australia.

Relationships Australia NT is accredited as a Safeguarding Children organisation with the Australian Childhood Foundation. Therefore, all staff working at RA-NT are required to complete training regarding Safeguarding Children and mandatory reporting upon induction at RA-NT. Staff need to commit to the RA-NT Code of Conduct and all Safeguarding Children related policies.

Relationships Australia NT encourages applications from people of all ages, nationalities, abilities and cultures – including Aboriginal & Torres Strait Islander peoples, CALD, the LGBTQI+ community and people living with disability. We are happy to adjust our recruitment process to support your accessibility needs.

Company Overview

We offer rewarding career opportunities in a range of areas for people working towards sustained positive changes for themselves and others. Our clients are often dealing with complex and sensitive situations so we look for employees who are understanding, knowledgeable and genuinely care about the well-being of others.