Regional Manager | Retail

Kennedy Consolidated; Sydney; Vor Ort; AUD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Discounts & Perks

Wellbeing

Parental Leave Policy

Career Development & Training

Bonus & Perks

Make an Impact

Zusammenfassung

LEGO® Certified Stores is seeking an experienced Retail Regional Manager to lead a region of our stores. You will drive sales, coach Store Managers, and ensure exceptional customer experiences and operational standards across multiple locations.

You will build high-performing teams, manage rostering and inventory, and maintain visual merchandising excellence while travelling interstate as required. This hands-on role rewards strong leadership and strategic execution.

Qualifikationen

• Proven multi-site retail leadership experience.
• Ability to coach and develop Store Managers and teams.
• Strong commercial mindset with KPI focus.
• Experience with rostering, wage control, and visual merchandising.
• Excellent communication and relationship-building skills.

Aufgaben

• Lead a region of LEGO Certified Stores and drive sales and KPI results.
• Coach Store Managers with ongoing development and performance feedback.
• Oversee rostering, wage management, inventory, and stock security.
• Ensure consistent visual merchandising and store presentations.
• Support store openings and recruitment activities across the region.
• Travel regularly interstate to manage and support stores.

Kenntnisse

Leadership

Coaching

Retail management

People development

Jobbeschreibung

LEGO® Certified Stores are looking for an experienced and energetic Retail Regional Manager to lead and inspire a region of our stores.

Our LEGO® Certified Stores bring the LEGO® brand to life through immersive retail environments, incredible products and memorable bricks-in-hands experiences. As Retail Regional Manager, you will play an integral role in driving the performance of our store network, developing our Store Managers and ensuring our stores deliver exceptional customer experiences and commercial results.

Your Role:

As the Retail Regional Manager, you will be responsible for leading a region of LEGO® Certified Stores, working closely with Store Managers to drive sales, achieve KPI results and maintain exceptional operational and presentation standards.

You will build and develop a high-performing team of Store Managers, providing ongoing coaching, direction and support while identifying opportunities to improve performance across your region.

This is a hands-on retail leadership role, predominantly based in-store and requiring regular interstate travel.

Your Purpose:

Lead, coach and develop Store Managers to build high-performing and engaged store teams.

Support stores to achieve sales targets, KPIs and online fulfilment expectations.

Review store performance and identify opportunities to drive sales, productivity and like-for-like growth.

Provide regular performance commentary and insights to senior leadership, including areas of over and under-performance.

Coach Store Managers in recruitment, training, team development and performance management.

Build strong succession plans and support the development of future retail leaders.

Support the recruitment, training and operational setup of new store teams and store openings.

Ensure effective rostering and wage management across your region.

Oversee inventory management processes including cycle counts, stocktakes, deliveries and stock security.

Ensure visual merchandising standards and marketing campaigns are consistently executed across all stores.

Maintain exceptional store presentation standards, including uniform, grooming and store maintenance.

Work closely with Store Managers, Support Office teams and centre management to understand opportunities and challenges impacting store performance.

Create a positive and collaborative environment where teams feel supported, recognised and motivated to achieve outstanding results.

To be successful for this role:

At least 2 years’ experience in an Area, Cluster or Regional Manager role within a fast-paced retail environment.

Proven experience leading multiple retail locations and delivering strong sales and KPI results.

Strong leadership capability with the ability to coach, inspire and develop high-performing Store Managers and teams.

A commercially minded approach with the ability to identify missed opportunities and translate insights into action.

Strong operational experience across rostering, wage control, inventory management and visual merchandising.

Confidence managing performance and providing clear, constructive feedback.

Excellent communication and relationship-building skills, with the ability to partner effectively across Store and Support Office teams.

A proactive, self-motivated and results-orientated approach with a genuine desire to continually improve.

The ability to balance strategic thinking with a hands-on approach to retail leadership.

Flexibility to travel regularly interstate as required.

A passion for creating outstanding customer experiences and bringing the LEGO® brand to life in-store.

Why work with us?

• Discounts & Perks – Enjoy generous discounts across LEGO®.
• Wellbeing – We invest in your mental health and wellbeing through training, EAP and wellbeing initiatives.
• Parental Leave Policy – Supporting both primary and secondary carers.
• Career Development & Training – Access development opportunities, training workshops and opportunities to grow your career.
• Bonus & Perks – Enjoy performance incentives and recognition for your contribution and achievements.
• Make an Impact – Take on a highly influential multi-site leadership role where you can directly shape store performance, develop our retail leaders and contribute to the continued success of the LEGO® Certified Store network.

While a strong background in multi-site retail leadership is important, we are looking for someone who genuinely loves being in stores, developing people and creating exceptional customer experiences. You will be a visible and approachable leader who knows when to coach, when to challenge and how to bring teams together to achieve outstanding results.