Full-Time Brick Specialist- Highpoint

Kennedy Consolidated Platform Services Pty; Melbourne; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Discounts & Perks

Wellbeing program

Parental Leave Policy

Career Development & Training

Bonus & Perks

Job summary

AG LEGO Certified Stores in Highpoint, Melbourne, is seeking a Full-Time Sales Assistant to support store management, deliver a fun customer experience and drive KPI results. The role involves opening/closing the store, assisting with online orders, stock takes, and activations while fostering a collaborative team environment.

Candidates should have 2-3 years of retail customer service, strong communication, and a passion for LEGO to educate and inspire the team.

Qualifications

• 2-3 years of customer service experience in a retail environment.
• Excellent communication skills.
• Professional yet fun, welcoming team contributor.
• Self-motivated, results oriented, KPI driven in retail.

Responsibilities

• Support store management to achieve KPI results and deliver an excellent customer experience.
• Act as a key holder with open/close store operations.
• Assist with online orders and in-store activations.
• Support inventory management including stock-takes and cycle counts.
• Contribute to visual merchandising standards and store activations.

Job description

Our LEGO Certified Store in Highpoint is looking for a new energetic Full-Time Sales Assistant. The store features life-size LEGO models, a Pick-a-Brick wall, hard-to-find product releases and amazing bricks in hands engagement opportunities. Designed in partnership with the LEGO Group, this store is an integral part of our LEGO Certified Store network and the home of LEGO in Highpoint.

Your Role:

As a Full-time Sales Assistant, you will be providing support to the store management team to help achieve KPI results, deliver an excellent, fun customer experience in store, and cultivate an inclusive & collaborative team culture. You will act as a key holder and will be involved with open/closing store operations. This role is ideal for someone who is looking to take on extra responsibility than your average sales assistant.

Your Purpose:

• Help build a positive, collaborative team environment that promotes a safe & fun atmosphere.
• Share your knowledge and passion for LEGO to help educate the team on our product range and help develop their sales skills.
• Provide operational support to the store management team by assisting with store opening and closing routines, register functions and back-office procedures.
• Work closely with the store management team to fulfill online orders and execute in-store activations.
• Support efficient inventory management including stock-takes & cycle counts.
• Support the implementation of visual merchandising standards and store activations.

To be successful for this role:

• Have 2-3 years of customer service experience in a retail environment
• Excellent communication skills
• Reflect professionalism but recognise the importance of a fun, encouraging, and welcoming team environment and have a genuine passion for LEGO
• Be self-motivated, driven, results orientated and can demonstrate success in achieving KPI's within a retail atmosphere
• Demonstrate an ability to develop, inspire, and coach a small team of retail professionals and can connect the team to the essence of the LEGO brand

Why work with us?

• Discounts & Perks- Enjoy generous discounts across LEGO Certified Stores
• Wellbeing - We invest in your mental health and wellbeing through training, EAP
• Parental Leave Policy - For both permanent & casual employees and primary & secondary carer
• Career Development & Training - Opportunities be a part of our training workshops
• Bonus & Perks - Enjoy performance incentives & endless recognition for all your hard work

Although it is important to have a great record and experience in retail, we are also interested in individuals who are comfortable and experienced in engaging with kids to deliver amazing bricks in hands experiences.

Build your career brick by brick at AG LEGO Certified Stores!