Regional Manager, Employment Services & Impact

atWork Australia; Western Australia; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

12 Weeks Paid Parental Leave

Leadership development & career paths

Quarterly social events & recognition

Wellbeing initiatives & EAP

Fitness Passport

Salary packaging & extra leave

All tools and tech to thrive

Job summary

atWork Australia is seeking a Regional Manager who will hold full operational accountability for the performance, delivery and profitability of employment services contracts across the allocated region.

Leading a team of Service Managers across multiple sites, you will drive performance against contractual, financial and quality measures while strengthening relationships with Services Australia, employers and community partners. You will champion continuous improvement and service excellence.

Qualifications

• Confident, commercially minded leader with strong judgement and people-centred leadership.
• Experience leading teams and/or multiple sites within employment services or related industry.
• Understanding of contractual and compliance-based service delivery environments.
• Sound financial and commercial acumen.
• Demonstrated capability in leadership, coaching and performance management.
• Exceptional stakeholder management and relationship-building skills.
• Strong communication, organisational and decision-making abilities.
• Current Australian Driver’s Licence and reliable vehicle.

Responsibilities

• Lead, coach and develop Service Managers to achieve strong performance and engagement.
• Ensure all contractual, compliance, quality and financial obligations are met or exceeded.
• Drive placement, outcome and market share performance across all Employment Service Areas.
• Build and maintain strong relationships with Services Australia, employers and community partners.
• Provide clear operational leadership, performance management and governance oversight.
• Contribute to financial forecasting, reporting and risk management.
• Represent atWork Australia at regional forums, committees and community events.
• Champion continuous improvement, service excellence and values-led leadership.

Skills

Leadership

Contractual/compliance knowledge

Financial acumen

Stakeholder management

Communication

Decision making

Driver's licence

Job description

atWork Australia is seeking a Regional Manager who will hold full operational accountability for the performance, delivery and profitability of employment services contracts across the allocated region.

Leading a team of Service Managers across multiple sites, you will drive performance against contractual, financial and quality measures while strengthening relationships with Services Australia, employers and community partners. You will champion continuous improvement and service excellence.