Regional Manager, Central Queensland – Rockhampton & Yeppoon

Black and White Cabs; Rockhampton Regional; On-site; AUD 110,000 - 150,000; Full time

Job summary

Black & White Cabs is seeking a Central Queensland Manager to oversee operations across Rockhampton and Yeppoon, driving growth in fleet, drivers and customer demand. The role is hands-on with autonomy, supported by a Queensland Regional Managers team and Fleet Relations department.

You will build strong relationships with operators, drivers, customers and stakeholders, while identifying opportunities to expand the network and customer base across Central Queensland. Immediate start available.

Qualifications

• Experience in a management, business development, operations or stakeholder engagement role
• Strong computer literacy including Microsoft Office and CRM systems
• Well-developed relationship-building and stakeholder management skills
• Excellent communication and customer service abilities
• Current driver's licence

Responsibilities

• Grow fleet numbers, driver numbers and customer demand throughout Rockhampton and Yeppoon
• Recruit, engage and support drivers and operators
• Develop and maintain strong relationships with licence owners, customers and community stakeholders
• Promote Black & White Cabs services and identify new business opportunities
• Monitor local market conditions and competitor activity
• Represent Black & White Cabs at industry, community and commercial events
• Respond to customer, operator and stakeholder inquiries
• Assist with the coordination and compliance of affiliated taxi fleets
• Work closely with Head Office and internal departments to achieve regional objectives

Skills

Management experience

Stakeholder engagement

CRM systems

Relationship building

Communication

Independent work

Proactive solutions

Tools

Microsoft Office

CRM systems

Job description

Black & White Cabs is seeking a Central Queensland Manager to oversee operations across Rockhampton and Yeppoon, driving growth in fleet, drivers and customer demand. The role is hands-on with autonomy, supported by a Queensland Regional Managers team and Fleet Relations department.

You will build strong relationships with operators, drivers, customers and stakeholders, while identifying opportunities to expand the network and customer base across Central Queensland. Immediate start available.