Regional Manager

Danny Met Sally; Adelaide; On-site; AUD 140,000 - 190,000; Full time

Job summary

Danny Met Sally, a national premium disability service provider, seeks a Regional Manager for South Australia to lead service delivery, performance, and team capability across the SA market. You will balance hands-on operational leadership with strategic growth and continuous improvement, ensuring high-quality, person-centred supports and strong stakeholder relationships.

The role is ideal for an experienced regional/area/operations manager who thrives in a fast-paced environment and can drive

Qualifications

• Proven regional leadership in disability or health services.
• Experience managing geographically dispersed frontline teams.
• Knowledge of NDIS and person-centred supports.
• Ability to coach and develop high-performing teams.
• Strong understanding of compliance and quality standards.
• Excellent stakeholder engagement and relationship-building.

Responsibilities

• Lead day-to-day operations and service delivery across South Australia
• Ensure high-quality, person-centred supports aligned with participant goals
• Support frontline leaders, coordinators and operational teams
• Drive workforce performance, retention and capability
• Build relationships with participants, families, advocates and stakeholders
• Monitor performance, quality outcomes, compliance and standards
• Use data to identify opportunities for improvement and growth
• Support workforce planning, resource allocation and regional growth
• Implement operational improvements to support scalability
• Partner with national teams to achieve business objectives

Skills

Regional leadership

Frontline service delivery

NDIS sector knowledge

Team development

Stakeholder engagement

Operational compliance

Continuous improvement

Job description

At Danny Met Sally, we are a premium national disability service provider committed to delivering exceptional, person-centred support across Australia. Our purpose is simple — to raise the standard of care and create meaningful outcomes for the people and communities we support.

As we continue our national growth journey, we are seeking an experienced Regional Manager – South Australia to lead service delivery, operational performance and team capability across the SA market.

This is an exciting opportunity for an experienced operations leader who thrives in a fast-paced environment, enjoys being close to the frontline, and has the ability to balance hands-on operational leadership with strategic thinking and continuous improvement.

About the Role

The Regional Manager – South Australia will be responsible for the operational performance, service quality and growth of the SA region.

You will be a visible and engaged leader, supporting our operational teams, ensuring exceptional participant outcomes, and building strong relationships with participants, families, support workers and key stakeholders.

This role will suit an experienced Regional Manager, Area Manager or Operations Manager who enjoys being hands-on across all aspects of service delivery while also contributing to broader organisational strategy as part of a national leadership team.

Your responsibilities will include:

• Leading the day-to-day operations and service delivery across South Australia
• Ensuring participants receive high-quality, person-centred supports aligned with their goals and needs
• Supporting and developing frontline leaders, coordinators and operational teams
• Driving workforce performance, engagement, retention and capability
• Building strong relationships with participants, families, advocates and community stakeholders
• Monitoring operational performance, quality outcomes, compliance and service standards
• Using data and insights to identify opportunities for improvement and growth
• Supporting workforce planning, resource allocation and regional growth initiatives
• Implementing operational improvements, systems and processes to support scalability
• Partnering with national teams across People & Culture, Quality, Finance and Operations to achieve business objectives

About You

We are looking for an experienced NDIS sector professional who is passionate about delivering exceptional services and has the capability to lead teams in a complex, people-focused environment.

You will bring:

• Proven experience in a Regional Manager, Area Manager, Operations Manager or similar senior operational leadership role
• Strong experience managing frontline service delivery and geographically dispersed teams
• Experience within NDIS, disability, healthcare, aged care, community services or another customer-focused sector
• Demonstrated ability to lead, coach and develop high-performing teams
• Strong understanding of operational compliance, quality standards and service excellence
• Exceptional stakeholder engagement and relationship-building skills
• The ability to balance strategic oversight with hands‑on operational involvement
• Strong problem‑solving skills and the ability to drive continuous improvement
• Commercial awareness and experience managing budgets, resources and performance outcomes

Why Join Danny Met Sally?

This is a rare opportunity to join a fast-growing national organisation at an exciting stage of its journey. Over five years, Danny Met Sally has built a strong reputation for delivering premium disability services, with significant growth ahead.

You will have the opportunity to make a genuine impact - leading teams, improving service delivery, strengthening regional operations and helping shape the future of a growing national provider.

Salary negotiable for the right candidate.

At Danny Met Sally, we’re not your average disability service provider. We’re a national, premium provider with heart and purpose.

Our philosophy is simple: deliver the highest standard of care and commitment we would expect for our own family and closest friends.

With more than 700 dedicated support workers, administration, and client care staff across Australia, and growing, Danny Met Sally is proud to support individuals and communities nationwide.

Whether you’re a client, a team member, a family member, or simply stepping through our doors, you matter. We’re deeply committed to fostering a supportive and inclusive environment where everyone feels valued, respected, and empowered.

At Danny Met Sally, we’re not your average disability service provider. We’re a national, premium provider with heart and purpose.

Our philosophy is simple: deliver the highest standard of care and commitment we would expect for our own family and closest friends.

With more than 700 dedicated support workers, administration, and client care staff across Australia, and growing, Danny Met Sally is proud to support individuals and communities nationwide.

Whether you’re a client, a team member, a family member, or simply stepping through our doors, you matter. We’re deeply committed to fostering a supportive and inclusive environment where everyone feels valued, respected, and empowered.