Regional Logistics Network Lead (Mandarin)

iMile Delivery; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

iMile Australia is seeking an experienced Fleet/ Logistics Network Operations leader to oversee the last-mile network across VIC/NSW/QLD. You will drive performance, capacity planning, and cost control in a multi-site regional network.

Reporting to the Regional General Manager, you will guide Network Supervisors, collaborate with DSPs and CSPs and internal teams, and implement process improvements to raise service levels and customer satisfaction.

Qualifications

• Experience in logistics, transport or last-mile operations.
• Experience managing multiple sites or regional networks.
• Experience working with DSPs, CSPs, carriers or external service providers is desirable.
• Strong understanding of KPIs, service quality and delivery performance.

Responsibilities

• Take overall responsibility for the performance and day-to-day management of the last-mile delivery network across the assigned area.
• Manage network coverage, service quality, delivery performance, operational capacity and cost across the region.
• Monitor network stability and identify capacity or service risks.
• Develop and implement initiatives to improve network efficiency, service levels and customer experience.
• Monitor partner performance against KPIs and work with partners to implement corrective actions.
• Lead the onboarding, performance improvement and development of partners.

Skills

Operational management

Data-driven problem solving

Stakeholder management

Logistics / last-mile

DSP/CSP partner management

Job description

iMile Australia is seeking an experienced Fleet/ Logistics Network Operations leader to oversee the last-mile network across VIC/NSW/QLD. You will drive performance, capacity planning, and cost control in a multi-site regional network.

Reporting to the Regional General Manager, you will guide Network Supervisors, collaborate with DSPs and CSPs and internal teams, and implement process improvements to raise service levels and customer satisfaction.