Regional Family Connect & Support Lead – Caseworker Team

Uniting NSW & ACT; Orange City Council; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Ex-gratia leave days

Job summary

Uniting NSW & ACT is seeking a Coordinator – Family Connect and Support to lead a dispersed team of seven Caseworkers delivering early intervention services across Western NSW, based in Dubbo or Orange.

You will supervise, guide practice, review documentation, and build strong relationships with local services and First Nations communities, ensuring culturally responsive, family-centred care across a large region.

Qualifications

• Diploma in Community Services or related field (Bachelor's degree preferred).
• 2+ years leadership or supervision of caseworkers.
• Knowledge of regional service systems and referral pathways.
• Strong written communication and reporting skills.
• Commitment to Aboriginal and Torres Strait Islander communities.

Responsibilities

• Lead, mentor and develop a team of Family Worker Specialists with supervision.
• Provide guidance on complex casework, risk management and evidence-informed practice.
• Oversee intake, referrals, triage and case allocation.
• Review casework documentation and contribute to internal case reviews and reports.
• Build relationships with local services and First Nations communities in interagency meetings.

Skills

Leadership

Supervision

Communication

Cultural capability

Stakeholder engagement

Education

Diploma in Community Services

Bachelor's degree preferred

Job description

Uniting NSW & ACT is seeking a Coordinator – Family Connect and Support to lead a dispersed team of seven Caseworkers delivering early intervention services across Western NSW, based in Dubbo or Orange.

You will supervise, guide practice, review documentation, and build strong relationships with local services and First Nations communities, ensuring culturally responsive, family-centred care across a large region.