Family Connect & Support Coordinator – Regional Leader

Uniting; Dubbo; On-site; AUD 90,000 - 120,000; Full time

Job summary

Uniting in Dubbo or Orange is seeking a Coordinator – Family Connect and Support to lead a dispersed team of seven caseworkers across Western NSW. This full-time fixed-term contract runs until mid-February 2028, with 35 hours per week, Monday to Friday 9am–5pm.

You will supervise, guide and develop staff, oversee intake, referrals and casework, and build strong connections with local services and Aboriginal and Torres Strait Islander communities to deliver culturally responsive, family-centred

Qualifications

• Diploma in Community Services or related field; bachelor’s degree highly regarded.
• Minimum two years’ leadership or supervisory experience in community services.
• Strong knowledge of regional service systems and referral pathways.
• Proven ability to lead, motivate, and develop staff with accountability.
• Experience with complex casework, risk assessment, and family-centred practice.
• Excellent written communication and reporting skills.
• Commitment to working respectfully with Aboriginal and Torres Strait Islander communities.

Responsibilities

• Lead, mentor and develop a team of Family Worker Specialists with supervision and feedback.
• Provide guidance on complex casework, risk management and evidence-informed practice.
• Oversee intake, referrals, triage and case allocation with timely responses.
• Review casework documentation and contribute to internal reviews and reports.
• Build and maintain relationships with local services, First Nations communities and partners.
• Promote a positive, inclusive, high-performing team culture.

Skills

Leadership

Team supervision

Stakeholder engagement

Cultural capability

Communication

Aboriginal engagement

Education

Diploma in Community Services

Bachelor’s degree (highly regarded)

Job description

Uniting in Dubbo or Orange is seeking a Coordinator – Family Connect and Support to lead a dispersed team of seven caseworkers across Western NSW. This full-time fixed-term contract runs until mid-February 2028, with 35 hours per week, Monday to Friday 9am–5pm.

You will supervise, guide and develop staff, oversee intake, referrals and casework, and build strong connections with local services and Aboriginal and Torres Strait Islander communities to deliver culturally responsive, family-centred