Regional Client Services & Partnerships Manager

Right at Home; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Salary

Company car provided

Paid Birthday Leave

Quarterly bonus incentives

Supportive Team Culture

Job summary

A leading home care provider in Gold Coast seeks a motivated Client Services Manager to enhance client acquisition and onboarding. This role emphasizes building relationships with community stakeholders while providing exceptional service to clients. Ideal candidates have strong communication skills and relevant qualifications in aged care or business. Competitive salary, company car, and additional benefits available.

Qualifications

• Proven experience in a customer service role.
• Experience in relationship-building and managing client interactions.
• Ability to work independently and take initiative.

Responsibilities

• Manage client enquiries from first contact through to onboarding.
• Build and maintain relationships with stakeholders.
• Conduct follow-up calls with prospective clients.

Skills

Relationship-building

Customer Service

Strong Communication Skills

Attention to Detail

Team Collaboration

Education

Diploma in Business, Community Services, Aged Care, Health Management or similar

2+ years' experience in the aged care sector

Job description

A leading home care provider in Gold Coast seeks a motivated Client Services Manager to enhance client acquisition and onboarding. This role emphasizes building relationships with community stakeholders while providing exceptional service to clients. Ideal candidates have strong communication skills and relevant qualifications in aged care or business. Competitive salary, company car, and additional benefits available.