Regional Business Partner (Operations)

Precise Air; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Precise Air is seeking a Regional Business Partner to support National Operations, improving performance and governance across multiple states. You will influence outcomes through strong stakeholder relationships and structured reviews, without direct field management.

You’ll work across commercial performance, operations and customer governance, using data to drive sustainable improvements and ensure operational readiness. Regular travel is involved.

Qualifications

• 7–10 years' experience in operational leadership or a similar senior role.
• Experience in facilities management, maintenance or related service environment.
• Strong governance, performance management and continuous improvement background.
• Experience supporting contract mobilisations and operational readiness.
• Strong commercial acumen with understanding of revenue, margin and forecasting.
• Excellent analytical skills and ability to interpret performance data.
• Qualification in Business, Operations or related discipline.
• Experience with Power BI, project management, Lean Six Sigma or change management would be highly regarded.

Responsibilities

• Drive improvement across revenue, margin, productivity and SLA performance.
• Lead regional performance reviews and turn findings into actionable steps.
• Monitor operational and commercial risks and trends.
• Improve forecasting accuracy, revenue conversion and readiness.
• Drive continuous improvement and adoption of new workflows.
• Provide regional governance for contract mobilisations and transitions.
• Support customer performance reviews, escalations and improvement plans.
• Prepare regional performance reports and executive packs.
• Collaborate with State Operations, Finance and other teams.
• Utilise Uptick, Pronto Xi and Power BI to boost visibility and decisions.

Skills

Operational leadership

Stakeholder management

Business performance improvement

Power BI

Lean Six Sigma

Education

Bachelor's degree in Business/Operations or related

Tools

Power BI

Pronto Xi

Uptick

Job description

We're looking for an experienced Regional Business Partner to join our National Operations team, supporting business performance across designated regions.

Reporting to the General Manager National Operations, you'll work closely with State Operations teams to improve operational performance, strengthen governance and turn business data into practical actions that improve revenue, margin, productivity and customer outcomes.

This isn't a traditional operational management role. You won't directly manage field teams. Instead, you'll influence performance through strong stakeholder relationships, structured performance reviews, clear accountability and continuous improvement.

With regular travel across the region, you'll bring together operational, commercial and customer insights to identify risks early, challenge performance and help regional teams deliver sustainable improvement.

What You'll Get

• A senior role with visibility across National Operations and regional leadership.
• Broad exposure across commercial performance, operations and customer governance.
• Opportunity to lead meaningful business improvement across multiple states.
• Influence business outcomes without the day-to-day management of field resources.

What You'll Be Doing

• Driving improvement across revenue, margin, productivity, WIP, PM delivery, quote conversion and SLA performance.
• Leading regional performance and exception reviews and turning findings into clear actions.
• Monitoring operational and commercial risks, trends and performance exceptions.
• Improving forecasting accuracy, revenue conversion and operational readiness.
• Driving continuous improvement, workflow adoption and operational excellence.
• Providing regional governance for new contract mobilisations, expansions and customer transitions.
• Supporting customer performance reviews, escalations and improvement plans.
• Preparing regional performance reports and executive reporting packs.
• Partnering with State Operations, Strategic Client Management, Finance, Business Systems and other National Operations teams.
• Using systems and reporting tools including Uptick, Pronto Xi and Power BI to improve performance visibility and decision-making.

About You

• 7-10 years' experience in operational leadership, business improvement or a similar senior role.
• Experience in facilities management, maintenance, technical services or a related service environment.
• Strong experience working across multi-site operations.
• Demonstrated experience in operational governance, performance management and continuous improvement.
• Experience supporting contract mobilisations and operational readiness.
• Strong commercial acumen with an understanding of revenue, margin, forecasting, productivity and WIP.
• Strong analytical skills and confidence interpreting operational and financial performance data.
• Proven ability to influence senior stakeholders and drive outcomes without direct authority.
• Excellent communication, stakeholder management and problem-solving skills.
• Qualification in Business, Operations or a related discipline.
• Experience with Power BI, project management, Lean Six Sigma or change management would be highly regarded.

Why Join Precise?

At Precise, we create safer, smarter, and more sustainable environments and it all starts with our people.

We've been recognised as a Great Place to Work® for the past three years, with a culture built on trust, support, and real career opportunities.

Founded in Sydney in 2002, we now have 500+ technicians, engineers, and service professionals supporting 700,000+ assets across 18,000+ properties nationwide. Backed by GENERAL Industries (formerly Fujitsu General Limited), we're continuing to grow rapidly across Australia.

This means stable work, diverse projects, and real career pathways, not just another job.

We create safer, smarter, and more sustainable environments—powered by our people, trusted partnerships, and a culture of innovation.

We’re more than a workplace - we believe your development is just as important as the systems you help deliver. Recognised as a Great Place to Work® for the past two years, our culture is built on trust, opportunity and support.

Founded in Sydney in 2002, the Precise Air group of companies has 500 technicians, engineers, and technology and service professionals supporting over 700,000 assets across 18,000 properties nationwide. Our work spans the full building lifecycle, delivering hands-on experience and genuine career growth

At Precise, our purpose is clear

We create safer, smarter, and more sustainable environments—powered by our people, trusted partnerships, and a culture of innovation.

We’re more than a workplace - we believe your development is just as important as the systems you help deliver. Recognised as a Great Place to Work® for the past two years, our culture is built on trust, opportunity and support.

Founded in Sydney in 2002, the Precise Air group of companies has 500 technicians, engineers, and technology and service professionals supporting over 700,000 assets across 18,000 properties nationwide. Our work spans the full building lifecycle, delivering hands-on experience and genuine career growth