Regional Area Manager – Grow Multi-Site Swim Programs

Little Snappers Swim Schools; Brisbane; On-site; AUD 140,000 - 190,000; Full time

Job summary

Little Snappers Swim Schools in South-East Queensland seeks an experienced regional operations leader to take ownership of five to seven sites, driving latent capacity to full pools. You will manage Site Managers, report to the Operations Manager or CEO, and lead regional business plans and staff development across the portfolio.

Key focus on profitability, KPI delivery, and scaling through new sites and acquisitions, with weekend availability and strong customer satisfaction focus.

Qualifications

• Must be able to read site-level margin and act on underperformance.
• Experience leading multiple sites in a service business.
• Willingness to obtain certification or a degree as required.

Responsibilities

• General supervision of all sites in the region.
• Develop and execute regional business plans.
• Hire, direct, develop and manage staff to meet customers and drive growth.
• Oversee service and quality standards and KPIs.
• Provide direction and leadership across sites.
• Open new sites and integrate acquisitions into operations.
• Collaborate with marketing for program launches and promotions.

Skills

P&L ownership

Multi-site leadership

Team coaching

Operations planning

Data analysis

Cross-functional collaboration

Education

Business degree

Certificate III/IV

Tools

Databases

Computer literacy

Job description

Little Snappers Swim Schools in South-East Queensland seeks an experienced regional operations leader to take ownership of five to seven sites, driving latent capacity to full pools. You will manage Site Managers, report to the Operations Manager or CEO, and lead regional business plans and staff development across the portfolio.

Key focus on profitability, KPI delivery, and scaling through new sites and acquisitions, with weekend availability and strong customer satisfaction focus.