Regional Aged Care Leader & Performance Coach

Respect Group Limited; Queensland; Hybrid; AUD 150,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Not-for-profit salary packaging

Senior leadership opportunity

Career progression

Supportive, values-led culture

Discounted private health insurance

Job summary

Respect Group Limited is seeking a highly experienced Regional Support Manager to partner with the Regional Area Manager in Queensland and provide hands-on operational and clinical leadership across a portfolio of aged care homes.

This senior role is designed to strengthen leadership capability, stabilise operations, and drive improvements in occupancy, sustainability and care outcomes across the region. Regular regional travel is involved.

Qualifications

• Proven senior leadership in residential aged care environments.
• Experience overseeing multiple services within a portfolio.
• Strong knowledge of clinical governance and Aged Care Quality Standards.
• Proven ability to improve occupancy, workforce stability, and care outcomes.
• Exceptional leadership, coaching, and stakeholder engagement skills.

Responsibilities

• Partner with Regional Area Manager to execute regional strategy.
• Provide hands-on operational and clinical leadership across your portfolio.
• Step into services needing leadership, performance uplift, or stabilisation.
• Coach, mentor and develop General Managers and leadership teams.
• Support services through accreditation, unannounced audits and regulatory engagement.
• Drive improvements in occupancy, funding optimisation, and financial sustainability.
• Monitor KPIs across governance, workforce, and financial performance.
• Assist with workforce planning, roster optimisation and leadership development.
• Support management of complex complaints, workforce matters and risk issues.
• Contribute to continuous improvement initiatives and regional projects.
• Relieve General Managers during extended absences or transitions.

Skills

Leadership

Regional management

Stakeholder engagement

Coaching & mentoring

Strategic thinking

Operational leadership

Clinical governance

Analytical thinking

Problem solving

Workforce planning

Education

Nursing qualification

AHPRA registration

Job description

Respect Group Limited is seeking a highly experienced Regional Support Manager to partner with the Regional Area Manager in Queensland and provide hands-on operational and clinical leadership across a portfolio of aged care homes.

This senior role is designed to strengthen leadership capability, stabilise operations, and drive improvements in occupancy, sustainability and care outcomes across the region. Regular regional travel is involved.