Refuge Case Coordination & Support Worker

Safvcentre; Barwon Heads; Remote; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible work

5 weeks leave

Salary packaging

Health & wellbeing

Job summary

The Sexual Assault & Family Violence Centre in Barwon region is seeking a Refuge Case Management Support Worker to provide onsite support to adults and children experiencing family violence and crisis accommodation. You will coordinate practical supports with Case Managers and maintain essential records to ensure quality, client-centred services.

The role emphasises collaboration with teams, risk-aware practice, and a commitment to culturally safe care, while ensuring timely access to resources

Qualifications

• Certificate or diploma qualification in social work, community services, community development or a related field.
• Foundational understanding of family violence drivers and impacts.
• Ability to work autonomously and with a team to support clients.

Responsibilities

• Provide onsite support to adults and children in refuge and crisis accommodation.
• Coordinate practical supports (childcare, medical care, material aid, transport) for clients.
• Maintain accurate records and documentation to support case management.
• Work with Case Managers to enable direct work with clients and efficient service delivery.

Skills

Crisis intervention

Case management

Record keeping

Organisational skills

Education

Certificate or diploma in social work / community services / community development

Tools

Microsoft Office

SHIP database

Job description

The Sexual Assault & Family Violence Centre in Barwon region is seeking a Refuge Case Management Support Worker to provide onsite support to adults and children experiencing family violence and crisis accommodation. You will coordinate practical supports with Case Managers and maintain essential records to ensure quality, client-centred services.

The role emphasises collaboration with teams, risk-aware practice, and a commitment to culturally safe care, while ensuring timely access to resources